Trustmark
Certified since: Nov 12, 2020Valid
Verified identity
Encrypted data transfer
Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Many customers praise the fast shipping times, secure and thorough packaging, and the authenticity and good condition of products. Customer support is often described as helpful and responsive, and clear, prompt communication is regularly acknowledged. Additionally, attractive pricing and occasional discounts are appreciated by shoppers. However, there are recurring concerns about significant shipping delays or missed delivery estimates, as well as instances of poor customer support responsiveness or unresolved issues. Some customers report receiving incorrect, used, or defective items, and the returns and refund process is frequently cited as complicated, unresponsive, or unfair. Issues such as missing original boxes, unanswered emails, vague or delayed updates, and unexpected fees or extra charges also contribute to negative experiences.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsharveystore.com
(16)
(2)
(1)
(6)
(64)
Verified
Highly recommend! ⌚✨
I’m really, really happy with my new watch! What impressed me most was the shipping speed; it got to my door in only two days! The packaging was also top-notch,very safely wrapped to ensure nothing got damaged during transit. Great service all around! 🙌
Verified
Schnelle Lieferung, guter Preis, hervorragender Lieferant
Reply from harveystore.com
Vielen herzlichen Dank für Ihre Bewertung! Wir schätzen Ihr Vertrauen sehr und freuen uns, Sie auch in Zukunft als Kunden begrüßen zu dürfen.
Herzliche Grüße,
Harvey Store
Verified
Verified
Wenn man vom Support etw benötigt sofortige schnelle Antwort erhalten Lieferung Preis Leistung Top alles Perfekt
Reply from harveystore.com
Liebe Frau Weinelt,
vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie mit unserem Support, der Lieferung und dem Preis-Leistungs-Verhältnis rundum zufrieden waren.
Wir freuen uns auf Ihren nächsten Einkauf bei uns.
Mit freundlichen Grüßen,
Harvey Store Team
Verified
Verified
Verified
alles perfekt
Verified
Citizen BJ2167-03E Promaster Marine Aqualand Eco-Drive
Last December 2025 I bought watch with them -Citizen BJ2167-03E Promaster Marine Aqualand Eco-Drive, brand new watch but when I received watch I noticed that watch wasn’t fully charged and I contacted them about my concerns and I said I want to return the watch and get refund for it but I was ignored and advised to charge the watch as they said is normal in winter time because lack of insufficient sunlight. Following all manufacturer recommendations how to charge unfortunately I wasn’t able to fully charge the watch. I requested service of the watch by Citizen service and Guess what? I received their expertise that after reset, watch is not charging fully so requires exchange for new accumulator and I have to pay for it - £235.20. Brand new watch, I paid over £500 in total including custom duty, tax etc and now I have to pay extra £235.20 because they sold me faulty Brand new watch although on display with scratches confirmed by Citizen service and now I have to pay extra for service to exchange accumulator but before they said to me not to worry as I got manufacturers warranty will free of charge.
This is my experience with Harveystore.
Verified
Verified
Alles bestens!
Reply from harveystore.com
Thank you for taking the time to leave us 5 stars — much appreciated!
Sincerely,
Harvey Store
Verified
Alles bestens.
Reply from harveystore.com
We appreciate you taking the time to leave a 5-star rating. Thank you for your support.
Best regards,
Harvey Store
Verified
Reply from harveystore.com
Thank you very much for your 5-star rating. We truly appreciate you taking the time to share your feedback, and we're delighted to know you had a positive experience with us.
Kind regards,
Harvey Store
Verified
Reply from harveystore.com
We sincerely appreciate your excellent rating. It's wonderful to hear that your experience met your expectations. Thank you for choosing us, and we look forward to welcoming you again.
Best regards,
Harvey Store
Verified
Reply from harveystore.com
Thank you for your excellent rating. We greatly appreciate your trust in us.
Kind regards,
Harvey Store
Verified
Reply from harveystore.com
Thank you for your positive feedback. We're pleased to have met your expectations.
Sincerely,
Harvey Store
Verified
Reply from harveystore.com
Thank you for your excellent rating. It's greatly appreciated.
Best regards,
Harvey Store
Verified
Reply from harveystore.com
We appreciate your trust and your 5-star rating. Thank you very much.
Kind regards,
Harvey Store
Verified
Reply from harveystore.com
Thank you for your valuable feedback. We're glad we could meet your expectations.
Sincerely,
Harvey Store
Verified
Reply from harveystore.com
We thank you sincerely for your rating and look forward to your next visit.
Kind regards,
Harvey Store
Verified
Schnelle Abwicklung der Bestellung und gute Kommunikation bei Fragen an den Service.
Absolut weiter zu empfehlen.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +41762333691
- www.harveystore.com
- info@helvetictime.ch
- Schindellegi, CHE
About
We are inspired by the passion of luxury watch lovers, and we are dedicated to providing an exceptional experience for both sellers and buyers. Our commitment to excellence ensures that we focus on of...