3dprima.com
Reviews:

5,771 total reviews   557 reviews in the last 12 months

Review summary

Customers overwhelmingly appreciate the fast and timely delivery of their orders, often exceeding expectations. Many reviewers highlight the responsive, helpful, and friendly customer support team. Customers are pleased with the wide selection of products in stock, including hard-to-find items. The service is frequently commended for quickly and effectively resolving order and product issues. Competitive and fair pricing is often mentioned positively, making the store attractive for buyers. Several reviews mention the website as easy to use and informative. A few customers note frustration with the lack of communication or updates from the support team. Some mention out-of-stock accessories as a drawback. Additionally, regional and language settings on the website can be frustrating for some users.

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Reviews3dprima.com

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Community member 
5 Reviews
 Verified
10/10 customer service. I even got to talk with real life person 😀
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3 Reviews
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Top
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1 Reviews
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1 Reviews
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Quick delivery, very good prices and their selected shipping partner has very decent rates for shipping to my native Iceland.
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1 Reviews
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1 Reviews
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8 Reviews
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Perfect! Nothing more to say!
Community member 
1 Reviews
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they handled this situation like absolute LEGENDS

received wrong order After only 2–3 emails exchanged, they handled this situation like absolute LEGENDS sent me a replacement order and told me to keep the rest absolute legends
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1 Reviews
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2 Reviews
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Bambu Lab H2S

Despite the public holidays, the printer and filament were delivered on time
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1 Reviews
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1 Reviews
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Late shipping without any update

The printer arrived way later than expected, and we didn't have any update about it. The printer was not in stock and we knew that, but when it came in stock, some of the filaments weren't. So we didn't know if we have to wait or not. A bit more information would be nice. Also, UPS used for shipping, they were terrible.
Community member 
1 Reviews
 Verified

First Purchase – Excellent Experience

This was my first time buying from this store. I was looking for specific aftermarket nozzles for my 3D printer and found exactly what I needed. The site is fast and easy to navigate, and the product descriptions match the manufacturer's specifications. I also ordered some spare parts and filament. Handling and shipping were very fast (less than a day). Delivery was smooth, and everything arrived right on time, as originally estimated. The items were well-packed and in perfect condition. Great first experience overall. I’ll definitely be ordering again.
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2 Reviews
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1 Reviews
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Systems very efficient and very quick, always updated regarding process, was disappointed that query regarding customs and fees associated were left unanswered with ticket still being open
Community member 
4 Reviews
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