3D PrimaReviews:
1,043 reviews in the last 12 months4,456 total reviews
Excellent
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Top positive review
Mar 6, 2023
Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Top negative review
Apr 21, 2023
Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima
4 days ago
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7 days ago
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7 days ago
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7 days ago
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9 days ago
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10 days ago
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Nov 14, 2023
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CJ
Curiousjoe.se J.
Partille
Nov 13, 2023
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Nov 9, 2023
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Nov 13, 2023
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Delivery and communication problems
Our order has been kept at Fedex facility for almost a week already and not moving. Fedex tracking shows the same status of the shipment. Nobody has contacted or updated us so far. I sent a request regarding the problem 3 days ago. The ticket was registered, but no response received.
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6 days ago
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I ordered an item and they stopped responding
I ordered an item and i chose bank transfer as paying method. After transfering the money i wrote to their support team asking a follow up and they ignore me, as of now i dont have any information about the status of the order.
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4 days ago
Verified review
Got stung on Import Duty of nearly £50! BUYER BEWARE!
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Oct 10, 2023
Verified review
A great shop, fast deliveries, good quality materials.
To make it a 5 stars: Could/should have more bambu labs filaments also.
The web page is sluggish and tends to switch to swedish
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Answer by 3D Prima
Oct 11, 2023
Thank you for your review! We are so glad to hear that you have had a positive experience with us so far. We appreciate your feedback regarding our web page and filaments. We are always striving to improve our services and providing the best-quality materials available to our customers. As such, we will consider offering more Bambu labs filaments in the future. Thank you again for your valuable feedback - we truly appreciate it!
MU
Martin U.
Genthin
Oct 16, 2023
Verified review
Schnelle Bestellabwicklung. Schnelle und sichere Zahlung. Sehr schnelle Lieferung. Preis für diesen Drucker geht voll in Ordnung. Drucker funktioniert einwandfrei.
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Answer by 3D Prima
Nov 2, 2023
Thank you for your positive review! We are pleased that you had a smooth ordering process, secure payment, and prompt delivery. We also appreciate you mentioning the reasonable price of the printer and that it functions perfectly. At our company, we strive to provide top-notch customer service to each and every one of our clients. Thanks again for your feedback!
Oct 21, 2023
Verified review
Best I've found on 3D printer hardware
Best offer on 3D printer hardware, fast and free shipment.
This is the only site I will order from as of now.
Very satisfied. 11/10
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Answer by 3D Prima
Nov 2, 2023
Thank you so much for your positive review! It means a lot to us that you are satisfied with your purchase and will continue to order from us in the future. We strive towards providing the best products and service at competitive prices, and it's wonderful to hear that we are meeting those expectations. Thank you for being a loyal customer!
Oct 15, 2023
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Excellent website
Fast delivery, and helpful customer service. I will return to the side again.
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Answer by 3D Prima
Nov 2, 2023
We are thrilled to hear that you had a positive experience with our delivery and customer service team. We thank you for your feedback and your loyalty!
Nov 1, 2023
Verified review
Excellent service, fast delivery, great variations of products
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Answer by 3D Prima
Nov 13, 2023
Thank you for taking the time to provide such positive feedback. We really appreciate it.
Oct 11, 2023
Verified review
Fast delivery package well rapped
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Answer by 3D Prima
Nov 2, 2023
Thank you for taking the time to share your experience with us. We are delighted that you were pleased with our fast delivery and packaging. It is our goal to provide excellent service, and we appreciate your kind words. Thank you for being a valued customer!
Oct 20, 2023
Verified review
Good selection, good prices...
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Oct 10, 2023
Verified review
Schnelle perfekte Lieferung
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Answer by 3D Prima
Oct 11, 2023
Thank you for your review. We are pleased to hear that you received your order with fast and perfect delivery. We take pride in providing excellent service to our customers and ensuring that they receive their orders promptly and in good condition. Thank you again for your feedback.