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Top positive review
Aug 19, 2023
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Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
Order taking double the time said, to be delivered.
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Dec 20, 2023
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Everything as it should be.
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Dec 20, 2023
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Dec 18, 2023
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Shpping expences to Norway not calculated on checkout. Often UPS send aditional factura which is not small.
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Dec 16, 2023
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Perfectly clear communication and great products.
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Dec 16, 2023
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Quality of products, competitive prices
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Dec 15, 2023
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Dec 13, 2023
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Dec 10, 2023
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Dec 8, 2023
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Sehr rasche Rückmeldung und freundliches Mitarbeiter. Auch die Lieferung erfolgt sehr schnell. Gerne wieder 👍
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Dec 5, 2023
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Dec 4, 2023
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Customer service and great prices
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Dec 4, 2023
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Dec 4, 2023
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Dec 4, 2023
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Flawless service
Nothing, Everything was flawless.
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Dec 3, 2023
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Dec 2, 2023
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Got stung on Import Duty of nearly £50! BUYER BEWARE!
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Answer by 3D Prima
Feb 8, 2024
Thank you for taking the time to share your experience with us. We understand that additional import taxes can be a surprise and we apologize for any inconvenience this may have caused. As you live outside the EU import duty´s will be applied. Thank you again for your feedback.
Dec 2, 2023
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Dec 2, 2023
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Fast shipping and perfect quality, got the package on the door 4 days after BlackFriday sale, that's tuesday.
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Nov 30, 2023
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I ordered an item and they stopped responding
I ordered an item and i chose bank transfer as paying method. After transfering the money i wrote to their support team asking a follow up and they ignore me, as of now i dont have any information about the status of the order.
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Answer by 3D Prima
Feb 8, 2024
Thank you for taking the time to post a review about your recent purchase experience with us. We appreciate all customer feedback, both positive and constructive. As far as I can see your product has been delivered.
Thank you again for your feedback and we wish you well in your future endeavors.
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Imported Reviews
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