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3dprima.com
Reviews:

408 reviews in the last 12 months4,581 total reviews  

4.74
Excellent

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Top positive review

Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.

Top negative review

Feb 13, 2024
 Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible. Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Reviews for 3dprima.com

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Nov 27, 2023
 Verified review
Schnelle gute Versand und Service
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Answer by 3dprima.com
Feb 8, 2024
Vielen Dank für Ihre freundlichen Worte über unseren Versand und Service! Wir bemühen uns, allen unseren Kunden einen schnellen und effizienten Service zu bieten, und es freut uns sehr zu hören, dass Sie eine so positive Erfahrung gemacht haben. Wir sind davon überzeugt, dass ein exzellenter Kundenservice der Eckpfeiler unseres Geschäfts ist, und wir sind dankbar für Ihr Feedback.
Nov 27, 2023
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Nov 26, 2023
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Nov 25, 2023
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3D Prima has a wide selection of good quality products. They also have dedicated staff who are very helpful to solve issues for their customers.
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Nov 24, 2023
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Speedy Delivery

Delivery was fast and reliable. Product range is very comprehensive.
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Nov 23, 2023
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Fast delivery and relevant product information. Website does not work well in some browsers
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Nov 20, 2023
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best place to buy 3d stuff
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Nov 14, 2023
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Nov 13, 2023
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Excellent customer service. Answered all my question's, tracked parcel to my door. Packaged really well with no issues.
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Nov 13, 2023
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3D Prima always have kind courteous staff available to assist you with any questions or help support you with their after sales service. The quality of their products are top-notch.
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Nov 13, 2023
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Lightning fast delivery!
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Nov 13, 2023
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Nov 12, 2023
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Prices, professionalism, fast delivery
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Answer by 3dprima.com
Nov 13, 2023
Thank you :-)
Nov 11, 2023
 Verified review
Product arrived in exelent condition and shipping was very fast
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Answer by 3dprima.com
Nov 13, 2023
Great to hear! Thanks for the feedback :-)
Nov 9, 2023
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Nov 9, 2023
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Excellent

Always great prices, fast shipping and quick answers to questions.
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Nov 7, 2023
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The service is the best, I bought a printer and some filament and I had the best buying experience. I have a YouTube channel, and the things I ordered was important for my next video, Fast response and fast delivery, I totally recommend buying from you guys.
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Answer by 3dprima.com
Nov 13, 2023
Thank you so much for your kind words! We are delighted to hear that you enjoyed your buying experience with us. We take customer service seriously, and value each and every one of our customers' needs. We strive to provide the fastest response and delivery times possible so that our customers can get what they need in a timely manner. Thank you for your support!
Nov 7, 2023
 Verified review
Item as described and works perfect. Shipment was extremely fast! When I will buy a new printer the comming month, I will buy it here.
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Answer by 3dprima.com
Nov 13, 2023
Thank you for your positive review! We are pleased to hear that the item was as described and works perfect as well as that shipment was extremely fast. Your loyalty and trust in our company is greatly appreciated. We are committed to providing the best possible customer experience with each purchase. We look forward to helping you with your printer purchase next month!
Nov 3, 2023
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Nov 3, 2023
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