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Top positive review
Aug 19, 2023
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Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
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Sep 20, 2023
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Very good products.
The 3 kg spools are convenient to use, inexpensive and the quality is vert nice.
I've just tested the Easy PETG and the print is a success directly.
Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned.
I hope to see this issue solved someday, and I will become an even happier customer !
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Aug 22, 2023
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Aug 16, 2023
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Aug 4, 2023
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Jul 29, 2023
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Bra shop. Dålig leveransalternativ
Plus:
Bra produkter och sortiment.
Bra support och kundtjänst.
Minus:
Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas).
Föredrar leverans till ombud över box.
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Jul 26, 2023
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Fast service.
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Jul 22, 2023
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Kundtjänst,förmåga att lösa problem.
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Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
I think its bad that i can`t order stuff that not are in store.
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Jul 4, 2023
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Jul 3, 2023
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Customer service does not respond to emails
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Jun 26, 2023
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Just fokused on what their system can handle, not interested in helping the customer.
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Answer by 3D Prima
Jul 25, 2023
Thank you for taking the time to leave a review. We are sorry that you feel that way and we will make our best to improve.
Jun 23, 2023
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Jun 19, 2023
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Product was delivered according to forecast.
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Jun 12, 2023
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Jun 7, 2023
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Jun 2, 2023
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May 31, 2023
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some items I needed was not available in stock and no indication when it would be
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May 30, 2023
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Fast delivery
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May 28, 2023
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Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive.
We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
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