3dprima.comReviews:
307 reviews in the last 12 months4,724 total reviews
Excellent
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Most relevant positive review
Apr 30, 2024
Verified review
I did not have the time yet to really dive in to in to detailed using the Miraco yet.
The first impressions and test are good. I already have lot re=engineering projects in mind. But I need at the moment need to do the garden first.
The the fact that you have a stand alone camera is the biggest pro
Also the quick responses for the questions I had where answered Whitin 24 hours.
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Most relevant negative review
Feb 13, 2024
Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Reviews for 3dprima.com
Oct 9, 2024
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Slow delivery
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Sep 23, 2024
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Aug 23, 2024
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Long delivery time
I am aware that Amazon spoils the game but I am waiting for 2 orders for almost a week now. Also, the information for delivery is very vague. No delivery time is given and location information where the package is no very useful.
A pity because the prices are ok and the site is good.
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Answer by 3dprima.com
Sep 18, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent orders had a longer delivery time than expected. Our aim is to provide timely and efficient service, and we apologize for any inconvenience this may have caused. We appreciate your kind words about our prices and website, and we will continue working on improving our delivery process. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Sincerely, Team 3D Prima
Aug 15, 2024
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Aug 13, 2024
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Ware bisher noch nicht geliefert! Warte noch bis 16.08.24 dann hole ich mein Geld wieder über Paypal!
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Answer by 3dprima.com
Aug 14, 2024
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused by the delayed delivery. At our company, we strive to provide the best service possible and are continuously working to improve our processes. We appreciate your patience and understanding in this matter. Please reach out to us if there is anything else we can assist you with.
Aug 10, 2024
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Mancata consegna
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Jul 15, 2024
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Deksel past niet meer
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Jul 8, 2024
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No information about order
No information about the status of the order. If items are out of stock or no longer available, no email will be sent, but you will have to find out where it is yourself.
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Jul 3, 2024
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Andy D.
Izegem
Jul 2, 2024
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nothing received till today, hope the delivery comes soon as I need the tools next week.
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Jun 7, 2024
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May 27, 2024
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May 27, 2024
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My filament was damaged they have rejected my request for replacement
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May 23, 2024
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May 6, 2024
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No message, no return no information - Simply Nothing.
This is all your getting from ordering a 1.000€ part from them.
They cancelled my first order, and dident deliver my reorder.
I did not hear anything from them at all.
Really useless company.
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Apr 10, 2024
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Feb 23, 2024
Verified review
SCARCE AND POOR HANDLING OF TRANSPORT AND SHIPMENT PHASES, DELIVERY NOT FULFILLED YET
I am sending a detailed description of the current status of the shipment. It has been scarcely handled and the delivery was not fulfilled at all, as there are already extensions for the timetables of final shipment to the customer's address.
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Answer by 3dprima.com
Mar 28, 2024
We are sorry you had a negative experience with the transporter.
I see that there was a problem delivering it to your mailbox as it did not fit the slot, and you got a message about it before writing the review, giving you instructions on where to claim your package. I can also see that you have collected your shipment now.
We do hope you reconsider your review, as we have no influence over your mailbox size and what mode of transportation you select for your shipments.
Have a Nice Day.
Feb 13, 2024
Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Jan 30, 2024
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Dec 20, 2023
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Order taking double the time said, to be delivered.
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