3D Prima- Logo - reviews

3D Prima
Reviews:

430 reviews in the last 12 months4,573 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Sep 12, 2014
The Trustmark indicates trustworthy online retailers.
3D Prima fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.

Top negative review

Feb 13, 2024
 Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible. Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for 3D Prima

 Sort by  
Relevance
(371)
(38)
(5)
(2)
(14)
Reset
Jan 22, 2024
 Verified review

Very good price for an excellent product

Very good price for an excellent product. Delivery was as promised, right at my doorstep and free of charge.
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you for your kind words about our product and service, and also for the nice pictures. We are delighted to hear that you are satisfied with the price and delivery of your order. Thank you for being a valued customer!
Jan 23, 2024
 Verified review
Fast handling. Would like more details on filament properties and printability.
Report review
Jan 10, 2024
 Verified review
Excellent communication, packaging and shipping.
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you for your positive feedback! We are delighted to hear that your experience with our communication, packaging and shipping was excellent. At our company we strive to provide the highest level of customer service and satisfaction, and we are glad to know that we exceeded your expectations. Thank you for taking the time to review our services!
Feb 1, 2024
 Verified review
fast delivery and good service
Report review
Jan 22, 2024
 Verified review
great printer good service
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you for leaving such a positive review! We are delighted that you are pleased with your printer and the service you received. We hope to continue providing you with great experiences in the future!
Jan 25, 2024
 Verified review
Super service, alt var ok
Report review
Answer by 3D Prima
Feb 8, 2024
Tak for din positive anmeldelse! Vi er glade for at høre, at du havde en god oplevelse med vores service. Endnu en gang tak, fordi du tog dig tid til at dele din feedback.
Feb 7, 2024
 Verified review

P1S Combo

Really fast delivery!!!
Report review
Jan 26, 2024
 Verified review
All good as always :)
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience. We strive to ensure that our customers have the best possible experience, so we appreciate your feedback. Thank you for taking the time to share your thoughts with us.
Feb 3, 2024
 Verified review
Everything fine!
Report review
Jan 16, 2024
 Verified review
Fast handling
Report review
Feb 5, 2024
 Verified review
Report review
Feb 2, 2024
 Verified review
Report review
Jan 26, 2024
 Verified review
Report review
Jan 23, 2024
 Verified review
Report review
Jan 19, 2024
 Verified review
Report review
Jan 11, 2024
 Verified review
Report review
Jan 30, 2024
 Verified review
Report review
Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
Report review
Sep 20, 2023
 Verified review
Very good products. The 3 kg spools are convenient to use, inexpensive and the quality is vert nice. I've just tested the Easy PETG and the print is a success directly. Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned. I hope to see this issue solved someday, and I will become an even happier customer !
Report review
Nov 7, 2023
 Verified review
The service is the best, I bought a printer and some filament and I had the best buying experience. I have a YouTube channel, and the things I ordered was important for my next video, Fast response and fast delivery, I totally recommend buying from you guys.
Report review
Answer by 3D Prima
Nov 13, 2023
Thank you so much for your kind words! We are delighted to hear that you enjoyed your buying experience with us. We take customer service seriously, and value each and every one of our customers' needs. We strive to provide the fastest response and delivery times possible so that our customers can get what they need in a timely manner. Thank you for your support!