Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Apr 30, 2024
Verified review
I did not have the time yet to really dive in to in to detailed using the Miraco yet.
The first impressions and test are good. I already have lot re=engineering projects in mind. But I need at the moment need to do the garden first.
The the fact that you have a stand alone camera is the biggest pro
Also the quick responses for the questions I had where answered Whitin 24 hours.
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
Long delivery time
I am aware that Amazon spoils the game but I am waiting for 2 orders for almost a week now. Also, the information for delivery is very vague. No delivery time is given and location information where the package is no very useful.
A pity because the prices are ok and the site is good.
Report review
Answer by 3dprima.com
Sep 18, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent orders had a longer delivery time than expected. Our aim is to provide timely and efficient service, and we apologize for any inconvenience this may have caused. We appreciate your kind words about our prices and website, and we will continue working on improving our delivery process. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Sincerely, Team 3D Prima
Aug 13, 2024
Verified review
Ware bisher noch nicht geliefert! Warte noch bis 16.08.24 dann hole ich mein Geld wieder über Paypal!
Report review
Answer by 3dprima.com
Aug 14, 2024
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused by the delayed delivery. At our company, we strive to provide the best service possible and are continuously working to improve our processes. We appreciate your patience and understanding in this matter. Please reach out to us if there is anything else we can assist you with.
Aug 10, 2024
Verified review
Mancata consegna
Report review
Aug 15, 2024
Verified review
Report review
Aug 3, 2024
Verified review
Great experience
Ordered a MK8 nickel plated copper nozzle, arrived in 5 days. Well packaged and shipped.
The nozzle thread is MK8 but the nozzle itself is not MK8 size, so your normal nozzle wrench won't work. This should be mentioned in the item page.
Report review
Jul 10, 2024
Verified review
Had a great experience buying a bambu lab p1s, I had some initial questions, but support was able to answer my questions, and guide me.
Report review
Aug 3, 2024
Verified review
Good pricing, fast delivery, responsive staff... I definitely would recommend it.
Report review
Jul 8, 2024
Verified review
Quick delivery and very good service
give good advice and info about product