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3D Prima
Reviews:

473 reviews in the last 12 months4,549 total reviews  

4.75
Excellent

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Top positive review

Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.

Top negative review

Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima

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Feb 13, 2024
 Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible. Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Feb 23, 2024
 Verified review

SCARCE AND POOR HANDLING OF TRANSPORT AND SHIPMENT PHASES, DELIVERY NOT FULFILLED YET

I am sending a detailed description of the current status of the shipment. It has been scarcely handled and the delivery was not fulfilled at all, as there are already extensions for the timetables of final shipment to the customer's address.
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Answer by 3D Prima
Mar 28, 2024
We are sorry you had a negative experience with the transporter. I see that there was a problem delivering it to your mailbox as it did not fit the slot, and you got a message about it before writing the review, giving you instructions on where to claim your package. I can also see that you have collected your shipment now. We do hope you reconsider your review, as we have no influence over your mailbox size and what mode of transportation you select for your shipments. Have a Nice Day.
Jan 19, 2024
 Verified review
Like: The payment-invoicing and the shipping processes... Don't Like: The products do not remain in our basket for a certain amount of time.. If I choose something today and if I decide to buy it after a week will not be in our basket.. I have to find it again...
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Answer by 3D Prima
Feb 8, 2024
Thank you for your feedback. We appreciate that you liked the payment-invoicing and shipping processes. We apologize for any inconvenience caused by the basket not remaining in place for a certain amount of time. At our company, we strive to provide the best user experience possible and we are always looking for new ways to improve it. Thank you again for your valuable input and we hope that you continue to enjoy our services in the future.
Jan 31, 2024
 Verified review
I really liked your promptness in work and constant communication with the customer, so that we are informed at all times what is happening with our order.
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Answer by 3D Prima
Feb 8, 2024
Thank you for the nice review :-)
Jan 29, 2024
 Verified review
ordered multiple times and never had any problems. both printers and resin arrived via fedex quickly and very well packaged
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Answer by 3D Prima
Feb 8, 2024
Thank you for your positive review! We are very glad to hear that your experience with us has been a positive one. It is our priority to ensure that customers receive their products quickly, and we are delighted to hear that you are happy with the packaging and delivery process. Your feedback is very important to us, and we appreciate you taking the time to share it. Thank you for being a valued customer!
Jan 22, 2024
 Verified review

Very good price for an excellent product

Very good price for an excellent product. Delivery was as promised, right at my doorstep and free of charge.
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Answer by 3D Prima
Feb 8, 2024
Thank you for your kind words about our product and service, and also for the nice pictures. We are delighted to hear that you are satisfied with the price and delivery of your order. Thank you for being a valued customer!
Feb 11, 2024
 Verified review
Did work very well. Fast delivery and easy to order9
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Feb 11, 2024
 Verified review
Great Service Will use again Thank You
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Feb 12, 2024
 Verified review
Easy and very straightforward
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Feb 1, 2024
 Verified review
fast delivery and good service
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Jan 25, 2024
 Verified review
Super service, alt var ok
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Answer by 3D Prima
Feb 8, 2024
Tak for din positive anmeldelse! Vi er glade for at høre, at du havde en god oplevelse med vores service. Endnu en gang tak, fordi du tog dig tid til at dele din feedback.
Feb 7, 2024
 Verified review

P1S Combo

Really fast delivery!!!
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Jan 26, 2024
 Verified review
All good as always :)
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Answer by 3D Prima
Feb 8, 2024
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience. We strive to ensure that our customers have the best possible experience, so we appreciate your feedback. Thank you for taking the time to share your thoughts with us.
Feb 3, 2024
 Verified review
Everything fine!
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Feb 12, 2024
 Verified review
Tutto ok
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Feb 8, 2024
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Feb 5, 2024
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Feb 2, 2024
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Jan 26, 2024
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Jan 23, 2024
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