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certified since: Sep 12, 2014
updated on: Jun 2, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
May 13, 2023
Amazingly beautiful filament but it does not have that good layer adhesion. Also leaves an annoying residue on my PEI sheet which is annoying to scrub away. Would probably buy again since it was well priced, shipped fast and prints good despite the drawbacks
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Verified review
3 days ago
some items I needed was not available in stock and no indication when it would be
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Verified review
May 7, 2023
Great customer service
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4 days ago
Fast delivery
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10 days ago
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12 days ago
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May 15, 2023
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May 15, 2023
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Verified review
6 days ago
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive.
We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
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Verified review
8 days ago
Because of this review that was forced on me. Thanks a lot.
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Verified review
Apr 19, 2023
Att leveransen bara går att välja efter speditör, och inte uthämtningspunkt, ger en del att önska, för oss i glesbygd.
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Apr 14, 2023
The website is at sometimes quite laggy and hard to use. Also the cookie popup comes up every time you enter the site.
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Apr 26, 2023
Quick to reply, quick to deliver.
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Apr 12, 2023
Snabba och bra sortiment
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Apr 26, 2023
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Apr 25, 2023
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Apr 20, 2023
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Apr 16, 2023
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Apr 11, 2023
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Apr 11, 2023
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