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3D Prima
Reviews

: 4,406Excellent

4.75

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Reviews for 3D Prima

1,209 verified reviews in the last 12 months

4,406 total reviews
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Top positive review

3D Prima customer
Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

3D Prima customer
Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.

Reviews for 3D Prima

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3D Prima customer
8 days ago
 Verified review
Fast delivery.
3D Prima customer
10 days ago
 Verified review
So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
3D Prima customer
Sep 20, 2023
 Verified review
Very good products. The 3 kg spools are convenient to use, inexpensive and the quality is vert nice. I've just tested the Easy PETG and the print is a success directly. Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned. I hope to see this issue solved someday, and I will become an even happier customer !
3D Prima customer
Aug 22, 2023
 Verified review
3D Prima customer
Aug 16, 2023
 Verified review
3D Prima customer
Aug 4, 2023
 Verified review
3D Prima customer
Jul 29, 2023
 Verified review

Bra shop. Dålig leveransalternativ

Plus: Bra produkter och sortiment. Bra support och kundtjänst. Minus: Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas). Föredrar leverans till ombud över box.
3D Prima customer
Jul 26, 2023
 Verified review
Fast service.
3D Prima customer
Jul 22, 2023
 Verified review
Kundtjänst,förmåga att lösa problem.
Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
BL
Bengt L.
Danderyd
Jul 7, 2023
 Verified review
I think its bad that i can`t order stuff that not are in store.
3D Prima customer
Jul 4, 2023
 Verified review
3D Prima customer
Jul 3, 2023
 Verified review
Customer service does not respond to emails
3D Prima customer
Jun 26, 2023
 Verified review
Just fokused on what their system can handle, not interested in helping the customer.
Answer by 3D Prima
Jul 25, 2023
Thank you for taking the time to leave a review. We are sorry that you feel that way and we will make our best to improve.
3D Prima customer
Jun 23, 2023
 Verified review
3D Prima customer
Jun 19, 2023
 Verified review
Product was delivered according to forecast.
3D Prima customer
Jun 12, 2023
 Verified review
3D Prima customer
Jun 7, 2023
 Verified review
3D Prima customer
Jun 2, 2023
 Verified review
3D Prima customer
May 31, 2023
 Verified review
some items I needed was not available in stock and no indication when it would be
3D Prima customer
May 30, 2023
 Verified review
Fast delivery