3dprima.com- Logo - reviews

3dprima.comReviews

: 3,371Excellent

4.81

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Sep 12, 2014
updated on: Nov 30, 2022
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Sep 12, 2014
updated on: Nov 30, 2022
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for 3dprima.com

784 verified reviews in the last 12 months

3,371 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 6, 2022
Store contains a LOT of items to modify, repair and tinker with your printer, as well as material to use for them, this makes it my Go-To store for filament etc. Support is nice and friendly, but unfortunately they don't seem to know the products too well, where "compatible" products might not work, nor is there a common knowledge on repairs of products, but they make due and assist as much as possible, to the end of replacing a device if it turns up damaged (like mine did).
Report review

Show all positive reviews

the most relevant critical review


Aug 15, 2022
So... When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality. The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon. So what you can improve: - Don't pretend to have good customer support. - Don't sell printers that are not supported. Oh, and yeah, the filament I ordered and the delivery time was really not impressive... The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
Report review

Show all critical reviews

Reviews for 3dprima.com

Filter 
 Sort by Relevance 
(13)
(6)
(8)
 Verified review
Nov 7, 2022
I still haven't received my package which I ordered a week ago
Report review
 Verified review
6 days ago
Very slow delivery. Still waiting!
Report review
 Verified review
2 days ago
Report review
 Verified review
Nov 2, 2022
Report review
 Verified review
Oct 18, 2022
So far, I have not received my order Seems you are under-staffed: It took from Oct12 to Oct 17 to acknowledge a wire transfer after several emails. The last promise was to send it on Oct 17 but UPS does not recognize having the articles (Today is Oct 18 here and in Sweden)
Report review
 Verified review
Oct 19, 2022
Unable to send order send wrong items and service of this company is one of the worse in the world. Even seller from china have better service then 3d prima ( 3d Joke)
Report review
 Verified review
Oct 3, 2022
i orderd a thermistat cable for ender 3D max, but the cable is about 40 cm shorter then it should be. making it hard to print objekts that are large
Report review
 Verified review
Oct 27, 2022
got the controler, the extra wires you recommended buying were already installed in the controller. wasted moneyé
Report review
 Verified review
Oct 23, 2022
Report review
 Verified review
Oct 4, 2022
Report review
 Verified review
Sep 21, 2022
Very slow and unaccommodating support
Report review
 Verified review
Sep 15, 2022
Report review
 Verified review
Aug 15, 2022
So... When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality. The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon. So what you can improve: - Don't pretend to have good customer support. - Don't sell printers that are not supported. Oh, and yeah, the filament I ordered and the delivery time was really not impressive... The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
Report review
 Verified review
Aug 10, 2022
Medium material at a premium material price
Report review
 Verified review
Aug 17, 2022
If I want delivery to our site than I do not want delivery to a post office.
Report review
 Verified review
Aug 2, 2022
Report review
 Verified review
Jan 13, 2022
I have always been satisfied with their products and services. however this time, items are missing and the delivery location has not been respected. I am told that the products were sent only if the package is not damaged ... they do not know. and it stops there. there is controversy over delivery but in the meantime I'm missing some material ...
Report review
 Verified review
Apr 21, 2022
The delivery on the website said 2-3 days, but it took 10, which was slightly annoying. But the motor slotted straight in and I now have a working printer again, so job done.
Report review
 Verified review
Apr 13, 2022
I payed a 24hour shippment via UPS, i got it en 48 hours, wich is the normal free shippment
Report review
 Verified review
Mar 4, 2022 
One problem is that i can`t booked articels who not are in stock.
Report review