3D PrimaReviews:
1,052 reviews in the last 12 months4,451 total reviews
Excellent
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Top positive review
Mar 6, 2023
Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Top negative review
Apr 21, 2023
Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima
Oct 10, 2023
Verified review
A great shop, fast deliveries, good quality materials.
To make it a 5 stars: Could/should have more bambu labs filaments also.
The web page is sluggish and tends to switch to swedish
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Answer by 3D Prima
Oct 11, 2023
Thank you for your review! We are so glad to hear that you have had a positive experience with us so far. We appreciate your feedback regarding our web page and filaments. We are always striving to improve our services and providing the best-quality materials available to our customers. As such, we will consider offering more Bambu labs filaments in the future. Thank you again for your valuable feedback - we truly appreciate it!
Sep 27, 2023
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Fast delivery.
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Sep 25, 2023
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So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
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Sep 20, 2023
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Very good products.
The 3 kg spools are convenient to use, inexpensive and the quality is vert nice.
I've just tested the Easy PETG and the print is a success directly.
Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned.
I hope to see this issue solved someday, and I will become an even happier customer !
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Aug 22, 2023
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Aug 16, 2023
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Aug 4, 2023
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Jul 29, 2023
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Bra shop. Dålig leveransalternativ
Plus:
Bra produkter och sortiment.
Bra support och kundtjänst.
Minus:
Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas).
Föredrar leverans till ombud över box.
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Jul 26, 2023
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Fast service.
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Jul 22, 2023
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Kundtjänst,förmåga att lösa problem.
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Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
BL
Bengt L.
Danderyd
Jul 7, 2023
Verified review
I think its bad that i can`t order stuff that not are in store.
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Jul 4, 2023
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Jul 3, 2023
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Customer service does not respond to emails
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Jun 23, 2023
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Jun 19, 2023
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Product was delivered according to forecast.
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Jun 12, 2023
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Jun 7, 2023
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Jun 2, 2023
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May 31, 2023
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some items I needed was not available in stock and no indication when it would be
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May 30, 2023
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Fast delivery
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