I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
Amazingly beautiful filament but it does not have that good layer adhesion. Also leaves an annoying residue on my PEI sheet which is annoying to scrub away. Would probably buy again since it was well priced, shipped fast and prints good despite the drawbacks
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May 3, 2023
Köpte en Ender 3 s1 pro nyligen, fick suveräna utprintningar sen härvade den ihop. Ikväll fick jag till det äntligen. Snabb leverans, no fuzz, only hot filament fuzz.
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May 4, 2023
Speedy delivery and good packaging of the product. Package arrived intact and the product is currently in use on my printer.
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May 3, 2023
Snabba leveranser.
Snabba och bra svar på tekniska frågor.
Bra priser
Min favoritbutiker inom detta produktområde
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May 12, 2023
Very good support. Fast and reliable delivery. Some good offers/discounts. Good for commercia-Small bussiness.
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May 2, 2023
Leverans samma dag om det finns i lager, lite dålig information på när saker beräknas att komma in i lager.
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8 days ago
Fast shipment, Good Communications. Good products. Resin PLA plastic and 3d machines at reasonable prices.
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May 1, 2023
Everything was just awesome,filament excellent. Deliverytime was superfast. Everything just perfect =)
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8 days ago
Ordered some parts for my creality's
Fast delivery, right parts delivered, nice price's
No problem.
👍
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4 days ago
So far it has been very efficient and easy to use with reasonable prices. I have no complaints.
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May 5, 2023
3DPrima. Good website with what in stock and a huge assortment. Fast delivery.
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May 4, 2023
Fast delivery, great product quality. Don't really know what more to wish for.
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May 3, 2023
Snabb leverans, varor enligt beskrivning. Stort utbud i denna genre.
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May 3, 2023
Great service and communication. Fast shipping and good packaging.
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May 1, 2023
Bra priser, stort utbud och väldigt snabba att skicka varorna.
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