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certified since: Sep 12, 2014
updated on: Mar 28, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Verified review
Mar 11, 2023
Possibly one of the best shops I've ever encountered.
Never once had any issues with support.
Bought white PETG but unfortunately that particular order was defect. Contacted support, explained the situation, returned the filament and got my money back. Bought PETG again after a couple of weeks and there haven't any other issues.
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Verified review
Mar 14, 2023
Printer delivered as promised by take care of transportation services. I've received the two package of the order printer + supplies delivered by two different persons, at different time, fortunately in the same day.
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Verified review
7 days ago
The possibility to collect your order at the warehouse in Malmö is a great option when time is critical.
Placed the order on the evening and it was ready for pickup the day after.
Great service and a great sortiment.
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Verified review
The process of buying and paying was really simple and clear. It was my first time with this shop and it is really important to get confident.
The shipment was received in time and in perfect state.
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Verified review
Feb 28, 2023
Fast delivery! Got superb support when my printers heated bead was not working. Spear parts shipped with no cost. Thank you!
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Verified review
Mar 1, 2023
Quick deliveries, quality products. 3DPrima quickly became my go to shop for all filament and machine related needs.
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Verified review
Mar 10, 2023
Fast delivery and great products!
I have bought four 3D printers from you and one laser.
Life is fun!😃
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Verified review
Mar 11, 2023
I found really rare spareparts from prima, to my 3d printer. Delivery was also super fast. 👍
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Verified review
Feb 28, 2023
Fast delivery, everyhing I ordered was in the box and everthing seems to be working great.
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Verified review
3 days ago
Great price and awesome fast delivery in 2-3 days! In a different country! (Norway)
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Verified review
Mar 14, 2023
good and informative website. fast delivery
More filament bundle packages wanted
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Verified review
6 days ago
Bra priser på ett brett sortiment. Möjligt för oss i Malmö att hämta på plats.
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Verified review
Mar 15, 2023
Never problem with this Company.
5 Stars everyday.
Tumbs up for 3D prima.
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Verified review
7 days ago
Good information and easy ordering.Very fast delivery and no issues 😊.
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Verified review
Mar 7, 2023
Fast service, they kept me well informed about the progress of my order
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Verified review
Mar 14, 2023
Lätt att hitta på hemsidan, bra hjälp om man har några frågor.
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Verified review
2 days ago
my favorite e-commerce... usually very fast on delivery
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Verified review
10 days ago
Good products, reasonable prices and Quick shipping
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Verified review
Mar 13, 2023
Always fast and never any problem with the orders.
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