superbalist.comReviews:
28,185 reviews in the last 12 months183,877 total reviews
Excellent
Top positive review
Sep 14, 2023
Verified review
I love that Superbalist offers next day delivery (in main city hubs), this was an absolute saving grace for me as I had a last minute event dress disaster that with the next day delivery was completely solved. The returns process is also fantastic and I have never had an issue. The variety and range is great for so many occasions and preferences. Amazing clothing as well as home goods. I love that some of the brands include the size of the model which really helps in deciding which size to take as well as the size finder. My only suggestion is that as a user I have no idea how to leave a review of items though, and I’m sure I’m not alone as many items don’t have reviews.
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Top negative review
Nov 12, 2023
Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain.
Then I was told that one of my items was not available even though the app showed that it was.
You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out.
Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com
7 days ago
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I like that the items get delivered super quick and the returns and exchanges policy is simple to follow.
The whole app is just easy to navigate.
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4 days ago
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Very impress! The service and delivery time was exvellent. Quock and sufficient. My return i submotted was handled very quock as well. Keep it up!
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7 days ago
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This company is efficient, reliable and has a great selection of products, brands and offers a wide variety of services..
My go to online store..
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Jun 2, 2024
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I’ve never had any issues!
I’ve never had any issues. Speedy delivery. Great communication. Good service. User friendly website.
One of my go-to online shopping platforms 👍
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7 days ago
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I like how quick and efficient the delivery process is, and the communication is always great. I also like how seamless the return process is.
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6 days ago
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Excellent from start to finish, smooth transactions, great payment options, quick delivery and convenient and fast return / exchange process.
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6 days ago
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The whole process was smooth, even the return I made for an exchange. No customer support was needed, the system works proper. I trust yall.
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13 days ago
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I loved the entire process, the stock you have and delivery was super quick.
Did not struggle with an exchange and love the online promotions
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6 days ago
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I always get quality clothes on reasonable price, if it doesn't feel well, I return it for exchange without being charged any extra money.
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12 days ago
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They are the best, quick delivery, exactly what you ordered and quality 🤙🏾 even their returns are very smooth operating. I love superbalist
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7 days ago
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The shoes are amazing, delivery and communication is great. The drivers are also very patient and understanding. They talk to you nicely.
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8 days ago
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My happy place
Gosh I can’t think of any improvements. I’m absolutely happy with Superbalist, I’ve been using Superbalist since 2018 and would it a 8/10
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2 days ago
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The service delivery is absolutely reliable and fast , it never fails to deliver what you didn't expect you get what you really ordered.
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5 days ago
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Good quality, reasonable prices and efficient delivery. Sometimes sizes in popular items aren’t available. Easy return / refund service
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6 days ago
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Best online shopping experience.
Easy to use, I Love the return policy you return an item today , tomorrow is you receive your exchange
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Jun 3, 2024
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The discounts and vouchers are really good. Perhaps the delivery time could be a bit quicker but overall I'm very happy with Superbalist
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Jun 2, 2024
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Great On-Line Experience.
Good pricing. Easy to sort and filter on the website, payment process was seamless. Delivery date as promised, products were as ordered.
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3 days ago
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Everything is just so easy from ordering and the process of getting your goods delivered and even returns. All just a seamless process
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11 days ago
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Product prices are decent & delivery services are excellent. Never had a issue when it comes to Superblist.
Keep up the good work! :)
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3 days ago
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The service was super fast and very secure
The packaging can be better as it came in a plastic bag. Which made the clothing wrinkled
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