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WoodWatch
Reviews:

183 reviews in the last 12 months1,079 total reviews  

4.81
Excellent

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Top positive review

Dec 1, 2023
 Verified review
I recently acquired both the green and blue editions of these exceptional wood watches, and they've surpassed all expectations. Crafted with an evident commitment to quality, these timepieces offer a unique blend of sophistication and comfort. The first thing that strikes you is their weight—or rather, the lack thereof. These watches are remarkably light, making them a pleasure to wear for extended periods. The wooden casing not only contributes to this featherlight feel but also exudes a natural, earthy charm. The distinct green and blue clock faces are stunning, adding a vibrant touch to the overall design. They not only stand out elegantly but also complement a wide range of outfits, making them versatile accessories for any occasion. What truly sets these watches apart is their ease of adjustment. Resizing for a perfect fit couldn't be simpler, thanks to the thoughtfully designed mechanisms. This attention to detail ensures a comfortable and snug fit on any wrist size without compromising style or comfort. Whether you opt for the refreshing green or the serene blue, both watches are a testament to superior craftsmanship and attention to detail. They effortlessly combine aesthetics and functionality, making them a must-have addition to any collection. In conclusion, these wood watches are a delightful fusion of style, comfort, and quality craftsmanship. They not only adorn the wrist but elevate the entire ensemble, making a subtle yet powerful statement wherever you go.

Top negative review

May 16, 2023
 Verified review
Constructive criticism mandates praise when appropriate, and reproof if applicable. I have nothing but admiration for the unique concept of synthesizing a natural raw material, nature's genius, and man's inventiveness in terms of technology. Adding the personal, engraving on the watch and box adds to a distinctive product. However, as I have already expressed my pressing reservations in previous texts, it is in the areas of customer service and glaringly flawed communications that gravely tarnish the image of the company. In short online bot/chat, email, and WhatsApp is clumsy and unresponsive and seriously compromise the image of excellence which the company no doubt wishes to project. In my previous incarnation as a management consultant I was paid a hefty fee for such forthright analysis and insights and you get it for free!
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Reviews for WoodWatch

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Apr 15, 2024
 Verified review

Beautiful watch!

The woodwatch I purchased is really beautiful (even better than the photo on the website) and easy to adapt for different wrist's size. Also it was carefully packed for the delivery. I'm not giving 5 stars only because it was delivered by postNL and their service is awful (but I got my item!). I hope in future Woodwatch will choose a different delivery company for Belgium.
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Answer by WoodWatch
Just now
Hi Ludo! Thank you for your review and feedback. I will pass it on to the correct derpartment.
Apr 14, 2024
 Verified review
Beautiful watch, but could be more comfortable. But as I have only had it a coupe of weeks I guess the leather will be softer.
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9 days ago
 Verified review
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Mar 7, 2024
 Verified review

A lot of people are allergic to cactus leather

I purchased a watch with a cactus leather band and was very pleased with its appearance when I received it. After a few days of wearing it, I started getting small red bumps around the bottom and sides of my wrist. They grew into a big, itchy rash. The main part of the watch and face are lovely, but it's unwearable for me. After contacting the company, they are sending me a wooden band (I have to pay for shipping), so I hope that will allow me to wear it. If you look into cactus leather a bit online, you'll find reviews of other products where people have had allergic reactions, so proceed with caution.
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Answer by WoodWatch
Mar 14, 2024
Hi! Thank you for your review and my apologies about that. We will provide you with a full refund of your order ofcourse.
Jan 31, 2024
 Verified review
Nice watch arrived on time but disappointed with the fifty six pound custom fee
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Answer by WoodWatch
Feb 29, 2024
Hi Greg! Thank you for your review and feedback. For shipments to countries outside of the EU, customs and taxes can be charged by your country's customs office. This is also mentioned on our website. Please note that we do not charge or receive these taxes, but your customs office does. For more info on this you can check their website.
Jan 2, 2024
 Verified review
I ordered the wrong item and hopefully I can get my money back
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Answer by WoodWatch
Mar 25, 2024
Hi! Thank you for your review, if you need any help with your order please contact our customer service so we can arrange it for you
Jan 29, 2024
 Verified review

Not happy about quality nor service

Bit of bad luck maybe, but not happy with the quality. The bracelet of the watch I bought opened by itself. It fell from my wrist, at home luckily. I had to wait long for a new part. Right after I could start wearing my watch, one of the shackles broke! Had to wait for over a week for new parts. Guess what: they sent me the wrong colour. They send without tracking code so you have no idea when they send it and where it is.
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Dec 16, 2023
 Verified review
Arrived right away! Beautiful!! I would have given 5 stars, but there were no instructions as to how to take links out to fit my wrist. I eventually figured it out, and it fits perfectly!
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Nov 6, 2023
 Verified review
Watch are comfortable and smells good, but black sandalwood ones - should have light numbers, not dark ones. Thank you!
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Oct 30, 2023
 Verified review
It was a Bert Hood service
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Answer by WoodWatch
Nov 6, 2023
Thank you for your positive review!
Jul 27, 2023
 Verified review

Good Experience

I like the watch
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May 16, 2023
 Verified review
Constructive criticism mandates praise when appropriate, and reproof if applicable. I have nothing but admiration for the unique concept of synthesizing a natural raw material, nature's genius, and man's inventiveness in terms of technology. Adding the personal, engraving on the watch and box adds to a distinctive product. However, as I have already expressed my pressing reservations in previous texts, it is in the areas of customer service and glaringly flawed communications that gravely tarnish the image of the company. In short online bot/chat, email, and WhatsApp is clumsy and unresponsive and seriously compromise the image of excellence which the company no doubt wishes to project. In my previous incarnation as a management consultant I was paid a hefty fee for such forthright analysis and insights and you get it for free!
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Answer by WoodWatch
May 24, 2023
Thank you for your feedback, we will pass this on to the correct department so we can work on this!
Dec 13, 2023
 Verified review
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