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WoodWatch
Reviews:

193 reviews in the last 12 months1,067 total reviews  

4.80
Excellent

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Top positive review

Dec 1, 2023
 Verified review
I recently acquired both the green and blue editions of these exceptional wood watches, and they've surpassed all expectations. Crafted with an evident commitment to quality, these timepieces offer a unique blend of sophistication and comfort. The first thing that strikes you is their weight—or rather, the lack thereof. These watches are remarkably light, making them a pleasure to wear for extended periods. The wooden casing not only contributes to this featherlight feel but also exudes a natural, earthy charm. The distinct green and blue clock faces are stunning, adding a vibrant touch to the overall design. They not only stand out elegantly but also complement a wide range of outfits, making them versatile accessories for any occasion. What truly sets these watches apart is their ease of adjustment. Resizing for a perfect fit couldn't be simpler, thanks to the thoughtfully designed mechanisms. This attention to detail ensures a comfortable and snug fit on any wrist size without compromising style or comfort. Whether you opt for the refreshing green or the serene blue, both watches are a testament to superior craftsmanship and attention to detail. They effortlessly combine aesthetics and functionality, making them a must-have addition to any collection. In conclusion, these wood watches are a delightful fusion of style, comfort, and quality craftsmanship. They not only adorn the wrist but elevate the entire ensemble, making a subtle yet powerful statement wherever you go.

Top negative review

Apr 28, 2023
 Verified review
Long story short: Don’t waste your money, time and energy in this disappointing company. Long story long: (I advise you to grab a cup of coffee before you start reading) I got to know them by an Instagram ad and had the terrible idea of purchasing a watch and other small things as a birthday gift. I contacted them through Instagram DM and, couple of days after (I should have known by then), they replied saying that the strap that I wanted for my watch was not available (even though it showed available on the website) so that they would have to make a manual order with another strap. Ok, I said… I also asked how long it would take to arrive: 10 days tops, 1 day with DHL express. I had almost 30 days, what could go wrong? Well, WoodWatch can always go wrong and get worst as I got to know a little too late… I payed the order and, a couple of days after (you see, God is there but we don’t want to open our eyes, I could have cancelled the order…) I received an email stating that my order was on hold given that one element of my order was not available… they had one job… So I contacted them asap since I didn’t want to risk that my order was coming late. This time through WhatsApp: no answer. I came back to Instagram, no answer. Email: no answer. I called and a gentile machine told me to contact them through they’re regular channels. There’s a joke… A couple of days after they came back to me through WhatsApp with no idea of what I have agreed over Instagram. I had to repeat myself all over and asked them to send it by DHL not to risk it anymore. Guess what? Not only they didn’t send it with DHL, but having more than 10 days the gift came after the birthday… It gets better!!! The f*cking watch came broken!!! I wish that I could as least say objectively that the quality of their products is good, but there you go. Mad as hell, I wrote to them to ask for my money back and they said that they could do it but I had to return the product. Absolutely no care for all the time and energy that I have wasted already, nor would they cover the customs that I had payed as a compensation even when I had to return it!!! I mean, they are selling watches they shouldn’t be wasting other people’s’ time… All in all: I’ll keep the broken watch because I decided to use the remaining time and energy that I have in giving this detailed review about the company. Not in having to file DHL forms, fight for my customs money with local authorities and wait God knows how long to get the money back. Dear WoodWatch, Your pathetic communication skills, regrettable customer care, non-existing customer recovery and shitty quality have given me more headaches in the last two months that the dictatorship in Venezuela gave me whilst I lived there. So yes, by comparing WoodWatch with Chávez, I rest my case. And have a nice day if you reached the end of my catharsis :) (This doesn’t apply to WoodWatch employees reading reviews, unless you also hate your company and are thinking of suing them any time soon. In that case, have a nice day you too).
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Reviews for WoodWatch

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Mar 1, 2024
 Verified review

Super design

This is the third watch I bought from Woodwatch. The watch is really beautiful and I received a free bracelet with my order. The ordering and shipment went really smooth and customer service is quick with answering questions. Great experience!
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Answer by WoodWatch
Mar 14, 2024
Thank you for your positive review!
9 days ago
 Verified review
Top class customer service and communication
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Answer by WoodWatch
3 days ago
Thank you for your positive review!
Mar 3, 2024
 Verified review
Friendly service, top products
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Answer by WoodWatch
Mar 14, 2024
Thank you for your positive review!
8 days ago
 Verified review
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Mar 7, 2024
 Verified review

A lot of people are allergic to cactus leather

I purchased a watch with a cactus leather band and was very pleased with its appearance when I received it. After a few days of wearing it, I started getting small red bumps around the bottom and sides of my wrist. They grew into a big, itchy rash. The main part of the watch and face are lovely, but it's unwearable for me. After contacting the company, they are sending me a wooden band (I have to pay for shipping), so I hope that will allow me to wear it. If you look into cactus leather a bit online, you'll find reviews of other products where people have had allergic reactions, so proceed with caution.
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Answer by WoodWatch
Mar 14, 2024
Hi! Thank you for your review and my apologies about that. We will provide you with a full refund of your order ofcourse.
Feb 14, 2024
 Verified review

A Gift for my Partner

I bought this watch for my significant other and they're completely happy with it. Style, comfort, sustainability are all important considerations and this product checks each box. I couldn't be more happy with my purchase. Additionally, when i had questions about details in the warranty, i got a quick and thorough response.
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Answer by WoodWatch
Feb 16, 2024
Thank you for your positive review!
Feb 23, 2024
 Verified review
I was afraid the Watch would look fake but it was so beautiful! Looks much better irl then on picture. They also answer on fb and insta very fast, good customer service.
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Answer by WoodWatch
Feb 27, 2024
Thank you for your positive review!
Feb 25, 2024
 Verified review

Loved it!

The watch is very good quality but more importantly, the customer service is VERY good and extremely responsive.
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Answer by WoodWatch
Feb 27, 2024
Thank you for your positive review!
Feb 4, 2024
 Verified review

Nice costumer service

I bought one, its beautiful And when i found there is a little damage they change it for free
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Answer by WoodWatch
Feb 29, 2024
Thank you for your positive review!
Jan 31, 2024
 Verified review
Nice watch arrived on time but disappointed with the fifty six pound custom fee
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Answer by WoodWatch
Feb 29, 2024
Hi Greg! Thank you for your review and feedback. For shipments to countries outside of the EU, customs and taxes can be charged by your country's customs office. This is also mentioned on our website. Please note that we do not charge or receive these taxes, but your customs office does. For more info on this you can check their website.
Feb 21, 2024
 Verified review
Fantastic watch, as expected; delivered in the expected delay.
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Answer by WoodWatch
Feb 27, 2024
Thank you for your positive review!
Feb 13, 2024
 Verified review
Beautiful watch!! Super fast shipping. Everything was perfect!
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Answer by WoodWatch
Feb 16, 2024
Thank you for your positive review!
Feb 11, 2024
 Verified review
What a great Christmas gift! Love the rose gold details.
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Answer by WoodWatch
Feb 16, 2024
Thank you for your positive review Korina!
Feb 12, 2024
 Verified review
Stunning watch getting a lot of complements
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Answer by WoodWatch
Feb 16, 2024
Thank you for your positive review!
Feb 25, 2024
 Verified review
Great product, great customer service
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Answer by WoodWatch
Feb 27, 2024
Thank you for your positive review!
Feb 1, 2024
 Verified review
I loved everything about it.
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Answer by WoodWatch
Feb 29, 2024
Thank you for your positive review!
Jan 30, 2024
 Verified review
I'm absolutely satisfied. :)
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Answer by WoodWatch
Jan 30, 2024
Thank you for your 5-star review!
Jan 29, 2024
 Verified review

Not happy about quality nor service

Bit of bad luck maybe, but not happy with the quality. The bracelet of the watch I bought opened by itself. It fell from my wrist, at home luckily. I had to wait long for a new part. Right after I could start wearing my watch, one of the shackles broke! Had to wait for over a week for new parts. Guess what: they sent me the wrong colour. They send without tracking code so you have no idea when they send it and where it is.
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Jan 10, 2024
 Verified review
Amazing service and amazing products. My order was very slow in arriving and there were no updates showing on the tracked post. I chose the free option as I had plenty of time but when when my parcel didn't arrive, I contacted Woodwatch who were more than happy to send me a new engraved watch with express mail to get to me in time for my husbands birthday. It arrived in good time and he was very happy. Of course the first one arrived the next day! But no issue, return label sent quickly. I'm so happy with the customer service and the watch is stunning. Thanks
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Answer by WoodWatch
Feb 29, 2024
Thank you for your positive review!
Dec 31, 2023
 Verified review
Amazing product!! Super awesome quality fantastic quick delivery to Australia and very fast replies from staff when asking questions. I highly recommend these guys the watch I bought my Husband is gorgeous! Well done guys!😀
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Answer by WoodWatch
Mar 14, 2024
Thank you for your positive review!