Original Murano Glass s.n.c. OMGReviews

I was not happy with this piece. It is faulty, but a member of staff said basically that it couldnt be helped. Not so. It looks as though they have tried to palm me off with a factory second. The mouth is not finished off well and has gone wrong on the Picasso face piece. I was told that this was to be expected when producing many pieces. Surely this should be reflected in the price? Apart from that, one of the pieces of hair was broken off.

Para lo que hemos pagado, esperabamos otra cosa, el grabado a mano muy deficiente, el texto no estaba ni rectas, las letras unas se ven mas que otras y nos hemos tenido que buscar la vida para pegar el soporte a la pieza, porque venian separados, ademas no venia ni en una cajita, no lo recomiendo, nos ha decepcionado

While the pendant was lovely and just what I wanted, the clasp on the necklace was broken. I had to replace that at my own expense.

Pictures on website are beautiful but what I received looks like things children make in kindergarten

The cufflinks are very nice and they arrived just in time, but I asked for an engraving (as it was offered on the website for this product) and they made it on the murano glass on top of the cufflink! Resulting on a damage of the gem. Also the quality of the engraving was awful and it seemed a horrible scratch on the was, not an engraving... Usually the engraving of cuffinks is made on the toogle or the post, not on the main face of the piece.

Ich habe viele Käufe online bei OMG durchgeführt. Der Warenwert ist mehr als EUR 7.000,00 Trotzdem habe ich kein Skonto bekommen, kein Rabatt, kein kleines Geschenk. Das ist sehr enttäuschend. Bei vielen Fabriken und Shops in Murano gibt es bessere Kauf-Konditionen. Die Ware hat große Verspätung. Ich musste die Handwerker zur Montage des Lusters (Chandelier) wieder wegschicken. Das ist sehr enttäuschend.

A beautiful maurano glass cat figurine. I was however very disappointed that the actual height was 3cms less than stated on my online purchase. I was also unable to contact OMG on the online email address to advise of the size discrepancy.

Swift delivery .not heavy or worth the money not as nice as the one in the grand hotel tarmarino. Sorry x

Very disappointed. Bad quality control the fixture is not centred and not in the axle.

Excellent communication all the way from Venice to home.