The glass object is excellent. The OMG web site is misleading. The package took 14 days to arrive in the UK. Despite the OMG web site stating that all shipping costs were included in the cost, they were not. An addition invoice received for import tax with added 27% to the overall cost of the item. Be aware of `hidden costs`.
Delivery - Very slight delay rates 5 stars in the current situation.
Goods - Well packaged, excellent quality. So nice the wife would like to buy her next one in the shop but I imagine there will be another order before we can visit.
Customer Service - Response to our one enquiry was very prompt (and courteous).
Many Thanks!!
Really good service with the company keeping me informed from beginning to end on the progress of my order and delivery. Item arrived well packed and in a lovely gift box with a personalised message of my choice.
The item itself is absolutely stunning. I am so pleased with it!!
Thank you
I can not thank the staff at OMG enough for all their help and assistance in ensuring a gift for my wife's 70th birthday arrived on time. The bracelet is beautiful and I am sure my wife will love it.
One of the hearts had come away from the base which was really disappointing as it was a Valentines gift....greater care should have been taken when packing the item
Verified review|
11 days ago
Answered promptly when I had questions and the case I ordered was packed well. Gift for 70th birthday as a reminder of family trip to Italy years ago. Huge hit! She loved it! Made her cry with joy.