Reviews for Original Murano Glass s.n.c. OMG



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 80 Trusted Shops reviews collected since 17/01/2017.
Since registration, a total of 80 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
my balloons arrived in perfect condition - very well packed. the only issue was that I had ordered a light blue balloon and was shipped a royal blue one. The other colors were correct.
4.67
Excellent

Very god
5.00
Excellent

The BEST companies to do business with
I can’t express enough thanks for the items I’ve purchased and their wonderful customer service. Happy holidays to the entire staff at OMG
Ron in Pompano Beach Fl USA
5.00
Excellent

Anche quest'anno ho acquistato il regalo per mia cognata che ama i calici in vetro di Murano. Anche quest'anno consegna veloce e calice meraviglioso. Vivamente consigliato.
5.00
Excellent

Good
5.00
Excellent

They were wonderful. The glass is beautiful.
5.00
Excellent

servizio perfetto
4.33
Good

Excellent company - ten glass balloons also arrived in perfect condition in Edinburgh
5.00
Excellent

Fast response to query, item arrived on time and as described
4.67
Excellent

The products are of excellent quality.
4.67
Excellent

Great Service
4.33
Good

No problems. Excellent
5.00
Excellent

Thank you
5.00
Excellent

Perfect
5.00
Excellent

Very good service.
5.00
Excellent

Fantastic piece of glass and great delivery/packing.
4.67
Excellent

Great product and service
5.00
Excellent

Wonderful
5.00
Excellent

Lovely balloon and very well packed.
5.00
Excellent

Cccx
5.00
Excellent

Great experience all round.
5.00
Excellent

Excellent beautiful product
5.00
Excellent

The love knot was wrapped and packed with great care and the intention for it to arrive in one piece. Greatly appreciated and it is beautiful.
5.00
Excellent

Unfortunately the pkg arrived w/ several broken pieces and only 5 arms and we had ordered 6. However customer service was great and refunded the money for the 6th arm and eventually sent replacement pieces. We love the chandelier and sconces
4.33
Good

Beautiful good, OK
4.33
Good

Absolutely stunning Exactly as expected - would order again
5.00
Excellent

The sea turtle is absolutely beautiful I am thrilled with my purchase & would happily buy from you again...thank you so much
5.00
Excellent

I ordered a murano glass turtle and it came in a crap ton of protection with styrofoam pieces and 3 sheets of bubble wrap. Suffice to say, it came in one piece and the turtle has a new home with my friend :)
5.00
Excellent

Excellent service throughout the process. Loved the glassware.
5.00
Excellent

Bin hellauf begeistert, vom Produkt und vom Kundenservice. Aber in dringenden Fällen rate ich vor Bestellung kontakt bezüglich Lieferzeiten auf zu nehmen, da diese varieren kann. In meinem Fall hat nach Rücksprache mit dem Kundenservice alles super geklappt, und meine Skultur kam rechzeitig an.
5.00
Excellent

The Original Murano Glass Team and their glass masters are perfect. They made a uniqum sculpture for me and the result was better than I believe. Best costumer service, fast execution, and save shipment. If you need murano glass, write to OMG. If I am the next time in venice, I will visit them.
5.00
Excellent

fantastic
4.67
Excellent

Creative art pieces some sought after by art collectors. I was fortunate to acquire the multi/color vase from AFRO that was a one of a kind. This magnificent art work adorns my living room by a window. The light highlights the details and the wonderful colors. Thank you OMG
5.00
Excellent

Wonderful glassware, easy shopping, quick delivery and we'll packed
5.00
Excellent

Very pleased with glass butterfly. Excellent service. Thank you.
5.00
Excellent

Articles of mediocre quality. Looked better on photo than in reality. Decided to keep it anyway.
4.00
Good

Fast delivery
5.00
Excellent

Super Thank you
5.00
Excellent

No response from customer service at email request.
Vase looks less appealing/colourful/filled decoration as on website advertisement.
4.00
Good

Original Murano Glass s.n.c. OMG replies: 21/08/2017
Thank you for your helpful comment, we'll surely improve where necessary. We respected the delivery time as stated in our website. And the article is a beautiful handmade item (photos can have slight difference due to the uniqueness of artcraft) but all our customers have 14 days of time from the delivery to ask for a refund if not fully satisfied.

Great service....fast shipment
5.00
Excellent

Original Murano Glass s.n.c. OMG customer reviews

Original Murano Glass s.n.c. OMG

Shop online the best original Murano glass goods

Contact
Fondamenta San Giovanni dei battuti 4b
30141 Murano, Venezia
Italy
info@originalmuranoglass.com
Original Murano Glass s.n.c. OMG

Owner
Original Murano Glass S.N.C.
Fondamenta San Giovanni dei battuti 4b
30141 Murano, Venezia
Italy
Authorized representative
Massimiliano Gatto
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Original Murano Glass s.n.c. OMG in their own words.

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5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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