The glass object is excellent. The OMG web site is misleading. The package took 14 days to arrive in the UK. Despite the OMG web site stating that all shipping costs were included in the cost, they were not. An addition invoice received for import tax with added 27% to the overall cost of the item. Be aware of `hidden costs`.
Delivery - Very slight delay rates 5 stars in the current situation.
Goods - Well packaged, excellent quality. So nice the wife would like to buy her next one in the shop but I imagine there will be another order before we can visit.
Customer Service - Response to our one enquiry was very prompt (and courteous).
Really good service with the company keeping me informed from beginning to end on the progress of my order and delivery. Item arrived well packed and in a lovely gift box with a personalised message of my choice.
The item itself is absolutely stunning. I am so pleased with it!!