Original Murano Glass s.n.c. OMG

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Original Murano Glass S.N.C.
Fondamenta San Giovanni dei battuti 4b
30141Murano, Venezia
Italy
Authorised representative
Massimiliano Gatto

Reviews for Original Murano Glass s.n.c. OMG

4.74 / 5.00
Excellent
How is the rating calculated?

189 reviews in the last 12 months

85 %
9 %
3 %
1 %
2 %
417 total reviews

What other customers say about their experience with Original Murano Glass s.n.c. OMG

Sort order Latest first 
1 week ago
My experience has been excellent
 
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Raccolta dell'ordine, assistenza e consegna sono stati efficienti, il prodotto conforme alle aspettative. Bravi
 
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1 week ago
quick delivery well packed
 
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Shipped timely. Beautiful Craftsmanship. Very pleased
 
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Oggetto corrispondente alla descrizione (e molto bello, almeno per i miei gusti), consegna avvenuta nei tempi stabiliti e imballo perfetto, la protezione dell'oggetto molto delicato era assicurata.
 
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1 week ago
Very good
 
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1 week ago
Great service thank you
 
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The only problem that we had was that the delivery driver did not come to our door with the purchase even though we were at home, nor did he leave a card in our letter box notifying us of the delivery. It was only when I received the email the next day to advise that my order was now complete delivered. I then had to ring the delivery service to find where my purchase and go to Post office to ge
 
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Well packed with bubble wrap around the glass vase, placed in the middle of a large strong carton, full of plastic(?) chips, and labelled as fragile - so it travelled safely and quickly in the hands of DHL. A suggestion for OMG- another parcel received from elsewhere on the previous day included a label explaining that all the packing materials, similar in appearance and effect, were recyclable.
 
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1 month ago
Tutto perfetto
 
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1 month ago
Sent after 20 days from the day I made the order. There was no reply to my first 5 emails. And the product I eventually received was defective.
 
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They shipped on time and it was packaged beautifully.
 
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1 month ago
Beautiful workmanship. Easy to order. Delivery was quick. Thank you
 
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Absolutely flawless. Thank you
 
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Difficult to get the colour you wish.
 
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 Answer by Original Murano Glass s.n.c. OMG
1 month ago
We are sorry to read this, and we dont deserve this review. For the millefiori glass pendant ordered, 39 euro + free shipping, it is specified in product description that it is not possible to choose the millefiori colors mosaic. Each Millefiori pendant is a unique one of a kind piece, that we can not offer it with an exact client chosing colors. Please it is specified this in product description
every thing about it is first class , hardest bit is trying to choose what to buy ,so many beautiful objects ,and all quality glass . you cant be beaten
 
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Very fast and accurate delivery. Wonderful object.
 
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1 month ago
Delivery was excellent -- much faster than I expected. The quality of the figurine was very fine, though the price was rather high. The main problem was that the figurine was not the one that I ordered. I sent an e-mail, but have not received an answer (after three days). I hope OMG can resolve the issue. I would really like the figurine I originally ordered. Patricia Ali
 
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 Answer by Original Murano Glass s.n.c. OMG
1 month ago
We are sorry for this problem. If you don't like the little changed in position of the small cat figurine, we can send immeditaley the right one or refund a part. We contact customer in private message.
1 month ago
All it’s allright
 
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1 month ago
Grazie
 
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