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Reviews for Original Murano Glass s.n.c. OMG
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the most relevant positive review
May 12, 2022
I was looking for an appropriate gift for our 50th wedding anniversary. Having visited the Murano artists on a trip to Italy, i knew of the artistry and creative products. I found the perfect item, the Lovers’ Sculpture, One Love, which was reasonably priced. They were quick, by international standards, to confirm the purchase, to notify me of preparation for shipping, and to confirm its arrival in the US, and to determine an arrival date. It is now securely hidden.away in order to surprise my wife at our celebration. I couldn’t have found a better partner for gift-giving.
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the most relevant critical review
Mar 28, 2022
Change your return policy. This is the 21st century where Amazon rules the world. If your product leaks and doesn’t work correctly (a cologne bottle spray) I should be able to return it! Instead, pouring cologne into it made is “used” and not eligible for return! How else could I find out if the piece is functional than by pouring cologne into it? I obtained a refund from my bank, not from you. For goodness sakes Original Murano Glass, wake up and correct this ridiculous policy.
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Reviews for Original Murano Glass s.n.c. OMG
Verified review
12 days ago
Fantástico el producto, perfectamente empacado, constante comunicación de parte de la tienda… se atrasó un poco pero valió la pena la espera…pero considerando que venía de otro continente no fue nada… si tuve problemas con DHL en mi país pero eso es parte…. Los colores si eran un poco diferentes al catálogo pero pero es
propio de la Magia qué hacen con los maestros de OMG. Luciré fantástica en mi boda con mis accesorios!!!
Gracias OMG muramos!!😘😍
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4-5 week lead time, given the fact this is hand craft Merino glass and was coming from Italy I didn't have an issue. I just hoped it was here for Christmas. 4 or 5 days later goods are on my doorstep...well the collection point 5 minutes from my house.
Outstanding service, beautiful product, just really happy. This is the 3rd year I've used them for handmade glass decorations and I will continue to do so!
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8 days ago
Everything was absolutely PERFECT from start to finish!! The bottle glass stopper with 24K gold is absolutely gorgeous!! Their communication throughout the purchase and delivery was impeccable, I was updated every step of the way! I will find every excuse possible to buy from Original Murano Glass (OMG)!! Their business practice is exemplary customer care!!
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The product is superb, the delivery time is quite remarkable, and O.M.G. are a first class company to deal with. I have ordered from them on several occasions, as well as buying from them during a holiday in Venice, and have never had any problems at all. Very strongly recommended.
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2 days ago
Love my new earrings and bottle stopper. Unfortunately the earrings hang lower than expected and are pretty heavy. Going to my jeweler today to see if they can be raised up higher and supported better on my ears. Very nice surprise to get a free glass ornament!
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Nov 17, 2022
Shopping with OMG was one of the best online shopping experiences I’ve ever had, and despite all their notifications being in Italian all their correspondence was timely, right up until my order was delivered.
I will definatley be shopping with them again.
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Nov 12, 2022
I was truly surprised about the speed of the delivery both times I ordered, as well as the excellent packaging of both pieces. The cat I ordered for myself was smaller than expected, but I love it anyway. Thanks for a first-class shopping experience.
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Nov 12, 2022
Easy ordering and very efficient shipment/delivery. One of our peices arrived broken during shipping and Murano immediately sdhipped as replacement at their cost - no questions asked. Excellent customer service
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Nov 17, 2022
The order was dispatched quickly and arrived safely. There was plenty of communication and progress reports along the way (from Venice to Australia). I am very happy with my purchase.
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Nov 12, 2022
I was hesitant to order from overseas. There were absolutely NO problems! Everything was easy, quick and very efficient. I wouldn’t hesitate one second in the future to order again.
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2 days ago
The order and delivery process went perfectly. I was disappointed that the item I received had a different design than the one I saw and ordered. I did not like it as well.
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2 days ago
Well, all of it. Within 2 days the wristwatch was delivered, it was even lovelier in real and with the watch came as a surprise a lovely candy, also made of Murano glass.
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Beautiful works of art! I have never been disappointed with any of my purchases. Staff extremely helpful when assistance needed. Warmly recommend OMG.
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1 day ago
Got this as a replacement after breaking one I got in Venice . Great service arrived beautifully wrapped within a week.
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Nov 12, 2022
Up to date tracking info and really speeedy service. Only took a week to arrive. Nicely packaged and just as advertised
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Nov 13, 2022
Very quick order processing, excellent packaging to keep things safe during transport, and high-quality products.
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Nov 13, 2022
The glass dish is beautiful, and as described. It was well packaged and arrived quickly.
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8 days ago
Every aspect of the order and delivery were perfectly and speedily performed.
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I like to buy here. Beautiful glass products and fast delivery.Recommend!
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Nov 12, 2022
I love the quality and workmanship of the glasses I purchased.
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