Reviews for Original Murano Glass s.n.c. OMG
4.82/5.00
Excellent
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Original Murano Glass s.n.c. OMGReviews
: 812Excellent
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Contact
Original Murano Glass S.N.C.
Fondamenta San Giovanni dei battuti 4b
30141 Murano, Venezia
Italy
Authorised representative
Massimiliano Gatto
the most relevant positive review
5 months ago
Was a little worrried ordering online from an unknown foreign supplier. The products are beautiful as you would expect from Murano Glass. The pictures match the products, as much as can be expectes with hand made products. Delivery was timely and the products were packaged superbly! Didn't need to talk to customer services as all went well, so can't comment on that. 100% be using OMG again!!!
the most relevant critical review
2 months ago
The products are so beautiful and unique,
My issues was with the delivery and get in touch with customer
The driver carelessly throw the box at the front door, the box was damages, and the clock seconds handle was badly damaged.
It was impossible to get the customer services, neither by email, chat on webpage nor on phone, so my issues still unaddressed. Lamia hazins@hotmail.com,Phone 403540585
Original Murano Glass s.n.c. OMG- Logo - reviews
Answer by Original Murano Glass s.n.c. OMG
1 month ago
Sorry for the problem. We see from tracking number the parcel is delivered at your address. We always answer to our customers, during office time 9-17pm (italian time) by phone, email, whatapp and live support chat site. We dont have contact from you. We contact the customer in PM to resolve the issue. Everything ok.
Read the most relevant positive or most relevant critical review
Positive
Critical
5 months ago
Was a little worrried ordering online from an unknown foreign supplier. The products are beautiful as you would expect from Murano Glass. The pictures match the products, as much as can be expectes with hand made products. Delivery was timely and the products were packaged superbly! Didn't need to talk to customer services as all went well, so can't comment on that. 100% be using OMG again!!!
2 months ago
The products are so beautiful and unique,
My issues was with the delivery and get in touch with customer
The driver carelessly throw the box at the front door, the box was damages, and the clock seconds handle was badly damaged.
It was impossible to get the customer services, neither by email, chat on webpage nor on phone, so my issues still unaddressed. Lamia hazins@hotmail.com,Phone 403540585
Original Murano Glass s.n.c. OMG- Logo - reviews
Answer by Original Murano Glass s.n.c. OMG
1 month ago
Sorry for the problem. We see from tracking number the parcel is delivered at your address. We always answer to our customers, during office time 9-17pm (italian time) by phone, email, whatapp and live support chat site. We dont have contact from you. We contact the customer in PM to resolve the issue. Everything ok.
What other customers say about their experience with Original Murano Glass s.n.c. OMG
Yesterday
Das schöne Designe und die brillanten Farben in Verbindung mit Gold, macht die Halskette einzigartig. Auch ein Dankeschön für die rasche und problemlose Lieferung. Ich kaufe wieder und kann OMG bestens weiter empfehlen.
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Yesterday
Dealing online from the UK was a pleasure, from the information supplied to me when requested, the seamless process of ordering and through to the tracked delivery schedule which was achieved exactly as promised.
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17 days ago
Fine quality n quick delivery. Wish strands of glass beads could be more lush ie too thin, should be thicker. But, surprise that delivery is faster than expected considering that it is pandemic time in Italy
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3 days ago
Quick delivery, well packaged and item as described. As item was a gift it would have been nice if it had included a box . Also kept well informed of progress and delivery.
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25 days ago
I have ordered several items from OMG. Each one is beautiful. Shipping is very prompt. I am excited to hear how my friend likes the gift we just purchased for him.
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17 days ago
Beautiful products. We own several Murano glass pieces and these balloons are beautiful. The service was fantastic and the delivery was perfect. Highly recommend
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7 days ago
My wife loved the necklaces. It brought back memories of her trip to Italy.
Shipping was accurate, and quick. Excellent quality.
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1 month ago
Nice service and advice for a top purchase. Object of perfect quality. Professionnal and fast delivery.
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17 days ago
Beautiful glass artwork with equally matching service. Prompt processing and delivery of the order.
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25 days ago
Paket wurde wegen Abwesenheit des Unterzeichners vor Tür abgestellt.
Lieferdatum ungenau avisiert
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1 month ago
Beautiful bowl!! Sent present to USA - they are thrilled with it. Excellent choice and service!!
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17 days ago
Everything acc. to the order.
This is my second time and for sure I`ll be back
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3 days ago
Very stunning piece that looks even better than the photos depict online
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3 days ago
Excellent packaging, very swift delivery of product. Thank you, OMG!
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3 days ago
Beautiful glass and our order was processed so quickly
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1 month ago
Product good sales service and delivery excellent
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1 month ago
Responsive service & fast delivery!
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25 days ago
tout est de bonne qualite
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1 month ago
The best and very fast
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1 month ago
no further comment
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Reviews for Original Murano Glass s.n.c. OMG
4.82/5.00
Excellent
How is the rating calculated?
Details about Original Murano Glass s.n.c. OMG
Contact
Original Murano Glass S.N.C.
Fondamenta San Giovanni dei battuti 4b
30141 Murano, Venezia
Italy
Authorised representative
Massimiliano Gatto