Original Murano Glass s.n.c. OMGReviews:
338 reviews in the last 12 months1,880 total reviews
Excellent
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Top positive review
Sep 1, 2023
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Super ware habe nicht das letzte mal hier gekauft traumhaftes objeckt wie beschrieben in wirklichkeit noch viel besser als auf den fotos bin mehr als zufrieden .Sehr sehr schneller versand
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Top negative review
Oct 13, 2023
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The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
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Reviews for Original Murano Glass s.n.c. OMG
Dec 13, 2023
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I ordered a Christmas tree ball with some engraving - it is shown clearly in the order, but the ball arrived without the engravement. This was to be a memorial to my daughter who died suddenly a few weeks ago. I have tried contacing them several times via email and no response. I am deeply disappointed.
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Nov 25, 2023
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Nov 23, 2023
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Glasses are very different in reality
Glasses you received are very different from the website colors. For instance, I received a black glass while the pictures and description do not mention it and colors are bright on website. Regular exchange before the order to make sure such issue do not happen. First after sales contact (Gianluca) confirmed there is an issue and they will ship the righ glass asap. More than a month after and despite my mails, no feedback or shipment.
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Nov 15, 2023
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This order was not boxed just wraped not good.
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Nov 5, 2023
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Oct 21, 2023
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I was expecting a certificate or card stating that it was a real merino glass piece. Also there was no marking on the piece so it feels like it was factory produced. Price was expensive for an in marked piece
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Oct 13, 2023
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The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
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Sep 28, 2023
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Giulia who has answered my call was very nice and did a great job, they should update their website especially availability and pictures since I had a problem with it, the way they answered may e-mail was not good enough.
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Sep 18, 2023
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Sep 10, 2023
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Aug 28, 2023
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They answer shortly but in time
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Aug 28, 2023
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Lovely bracelet
Ordered a bracelet online for my sister. What arrived was even prettier than it looked on screen. Presented in a smart box and sent quickly. I am very happy with the purchase. Thank you.
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Aug 2, 2023
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Really pleased with the item.
However not happy having to pay tax before it would be delivered.
This wasn't mentioned when ordering.
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Aug 2, 2023
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I was not happy with this piece at all
I was not happy with this piece. It is faulty, but a member of staff said basically that it couldnt be helped. Not so. It looks as though they have tried to palm me off with a factory second. The mouth is not finished off well and has gone wrong on the Picasso face piece.
I was told that this was to be expected when producing many pieces. Surely this should be reflected in the price?
Apart from that, one of the pieces of hair was broken off.
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Jun 9, 2023
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Broken clasp. …
While the pendant was lovely and just what I wanted, the clasp on the necklace was broken. I had to replace that at my own expense.
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May 27, 2023
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Deficiente
Para lo que hemos pagado, esperabamos otra cosa, el grabado a mano muy deficiente, el texto no estaba ni rectas, las letras unas se ven mas que otras y nos hemos tenido que buscar la vida para pegar el soporte a la pieza, porque venian separados, ademas no venia ni en una cajita, no lo recomiendo, nos ha decepcionado
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May 23, 2023
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Very disappointed. Bad quality control the fixture is not centred and not in the axle.
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May 19, 2023
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