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Sep 1, 2023
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Super ware habe nicht das letzte mal hier gekauft traumhaftes objeckt wie beschrieben in wirklichkeit noch viel besser als auf den fotos bin mehr als zufrieden .Sehr sehr schneller versand
The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
Super ware habe nicht das letzte mal hier gekauft traumhaftes objeckt wie beschrieben in wirklichkeit noch viel besser als auf den fotos bin mehr als zufrieden .Sehr sehr schneller versand
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Oct 21, 2023
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A good quality product delivered very promptly. The support team handled queries very courteously and professionally.
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Dec 13, 2023
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Shopping from Australia
I was a little worried when I placed the order that I was being silly ordering a hand crafted glass product from Italy and expecting it to arrive in Australia intact. I was overjoyed at how easy the order process was, a little trepidatious as I watched the almost daily briefs from the shipping company on where my package was in the world on it's way to me, then a smartly dressed and very polite courier some 2.5 weeks after ordering hand delivers my pristine package to my door! I live in a small town in a remote part of Tasmania, to say that having anything arrive quickly, and without damage here is almost miraculous. The product is absolutely beautiful ( gift wrapped and under the tree for it's recipient on the 25th).
So thank you! I will be shopping with you again in the future!
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Feb 17, 2024
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A Wonderful Experience Led to Lasting Friends
Prior to visiting Venice, Italy, I found this shop on the Internet. Watching their videos, I knew I wanted to see more. I wrote an email asking questions and I got an answer from Gianluca. We corresponded for several months about the shop and how to get there from the hotel we were going to be staying in.
During our first visit to Venice, Italy in October 2023, We went to their shop and had a personal tour and saw how they made a vase and a horse. It was extremely a miracle.
Since then, I have purchased a beautiful necklace for Valentine’s Day.
I trust this shop with my purchases and you should too.
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Sep 19, 2023
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language an issue - my problem
had a bit of trouble with language first - they kept sending me emails in Italian - I speak English only.. Then there was the question about customs duty - I thought the cost was in the shipping details - I was mistaken. Anyway, I finally found a way to sort all this out, paid the duty, and voila, found my order was on the way.
Anyway, it did arrive and it was absolutely beautiful. And it arrived just in time to present it to my friend on her birthday. Thank you for that. And she loved it, said it was really gorgeous.
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Sep 18, 2023
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Love this company!!!
I love this company! How amazing they will ship to me from Italy to Ireland free of charge, their handmade artisan products.The products are beautifully made, real craftsmanship, so rare to find, and at such reasonable prices. My earrings are my own little work of art I wear!
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Aug 2, 2023
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Fast turnaround time on order processing to shipping, product packed well and arrived free of damage, and purchased glass items are stunning in person.
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Mar 27, 2024
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Very happy with my shopping experience
Website accurately described and shown the product. Product was beautifully protected for international shipment. Shipment time was very reasonable.
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Aug 2, 2023
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The piece we received was just like it was in the photos,the colour and shape even nicer and more beautiful than we had expected
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Sep 18, 2023
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Product arrived quickly in perfect condition, was well-packaged for shipment. Piece is of beautiful quality as well.
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Aug 2, 2023
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I loved the details of the yellow rose, it was a gift for a friend and she loved it and was impressed by the beauty.
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Aug 2, 2023
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fast delivery, good quality
No problem to use the site and fast delivery. The quality of the neclace was like in the shops of Murano.
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Feb 5, 2024
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Well done
I live in the U.S. and purchased ART COD. ID: 3153. I was kept updated on the delivery status by both DHL and OMG. The product matched what was depicted in the photos. The packaging was very robust. The only thing that I would point out is that the sizes for this product were listed in a dropdown list, and it was not immediately apparent to me that the product was available in multiple sizes.
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Dec 13, 2023
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When I called, the CSR was very kind and clear. My order arrived within the week that she stated it would. I LOVE the jewelry.
Only thing I can think of to do better: perhaps put the measurement of the item? I bought a pair of earrings that were quite long. My friend still liked them though. Gorgeous work!
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Jan 5, 2024
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Murano glasses are ... just brilliant!
The design and highest quality of your crafted - handy made glass products are uniq, precisious and excellent... including very good service. !!!
Several years ago me and my wife had a pleasure to visit the Murano factory - Stefano had been our guide. And it was just amayzing!!! It is really worthly to see it!!!
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Dec 1, 2023
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The dish I bought is beautiful
The dish I bought is absolutely beautiful!! I bought the same one on holiday in Venice. My daughter broke it! So searched online for a similar one. There are many fakes out there. But this company is the real deal! It looks exactly like the one my daughter broke! Very fast delivery too!! Very happy