Original Murano Glass s.n.c. OMG- Logo - reviews

Original Murano Glass s.n.c. OMG
Reviews:

311 reviews in the last 12 months1,821 total reviews  

4.78
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 21, 2022
The Trustmark indicates trustworthy online retailers.
Original Murano Glass s.n.c. OMG fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 21, 2023
 Verified review
A good quality product delivered very promptly. The support team handled queries very courteously and professionally.

Top negative review

Oct 13, 2023
 Verified review
The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Original Murano Glass s.n.c. OMG

Filter
Sort by  
Latest first
(276)
(18)
Reset
Dec 14, 2023
 Verified review
Fantastic fast delivery service to Australia and the product I bought as a gift is gorgeous.
Report review
Dec 14, 2023
 Verified review
Love the product, however, promotion specified free world wide travel but for some reason this did not include Australia. Postage was nearly inhibitive to making the purchase.
Report review
Dec 13, 2023
 Verified review
Good communication and quick delivery. The ornament gift was a nice touch. :) The jewellery pieces are very beautiful.
Report review
Dec 13, 2023
 Verified review
Excellent product and very prompt delivery. Although it advertised free international delivery, it charged AUD$50 with no adequate explanation for this discrepancy. Previous purchases did involve free international delivery as promised.
Report review
Dec 13, 2023
 Verified review
Adorable little elephant.
Report review
Dec 13, 2023
 Verified review
Has been excellent
Report review
Dec 13, 2023
 Verified review
Report review
Dec 13, 2023
 Verified review
Each item I have purchased from Murano over many years has been of the highest quality and precisely as advertised. It is such a pleasurable experience to shop for gifts or for items for personal use from Murano's excellent inventory.
Report review
Dec 13, 2023
 Verified review
The piece I ordered was beautiful and the staff were a pleasure to work with
Report review
Dec 13, 2023
 Verified review

Great exp

Site is easy to navigate, the purchase process is quick and simple. The quality of the items is amazing. And the delivery is very quick
Report review
Dec 13, 2023
 Verified review
I liked the fast delivery and being notified every day as to where my package was while in route. I loved the surprise gift of the piece of glass candy.
Report review
Dec 13, 2023
 Verified review
When I called, the CSR was very kind and clear. My order arrived within the week that she stated it would. I LOVE the jewelry. Only thing I can think of to do better: perhaps put the measurement of the item? I bought a pair of earrings that were quite long. My friend still liked them though. Gorgeous work!
Report review
Dec 13, 2023
 Verified review
Report review
Dec 13, 2023
 Verified review
It was packaged very well. I am very pleased with the product
Report review
Dec 13, 2023
 Verified review
My presents were sent to the States and they arrived on time and the communication was great!!!👍🏿
Report review
Dec 13, 2023
 Verified review
Great prompt service and a free gift added.
Report review
Dec 13, 2023
 Verified review

Lovely item - Top Marks all round

Lovely item just as I had hoped for. Really well packed and with prompt delivery - thanks
Report review
Dec 13, 2023
 Verified review
Report review
Dec 13, 2023
 Verified review

A pleasure to deal with

Excellent customer service , prompt response to any queries, super fast international delivery.
Report review
Dec 13, 2023
 Verified review

Shopping from Australia

I was a little worried when I placed the order that I was being silly ordering a hand crafted glass product from Italy and expecting it to arrive in Australia intact. I was overjoyed at how easy the order process was, a little trepidatious as I watched the almost daily briefs from the shipping company on where my package was in the world on it's way to me, then a smartly dressed and very polite courier some 2.5 weeks after ordering hand delivers my pristine package to my door! I live in a small town in a remote part of Tasmania, to say that having anything arrive quickly, and without damage here is almost miraculous. The product is absolutely beautiful ( gift wrapped and under the tree for it's recipient on the 25th). So thank you! I will be shopping with you again in the future!
Report review