nordicnest.comReviews:
2,353 reviews in the last 12 months9,621 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
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I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Feb 4, 2024
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Nice quality things
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Feb 16, 2024
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Funky design
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Feb 23, 2024
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Packaging
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Mar 2, 2024
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Mar 1, 2024
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Feb 10, 2024
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Feb 3, 2024
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Feb 2, 2024
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Feb 2, 2024
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Feb 2, 2024
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Feb 2, 2024
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Jan 6, 2024
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I have been an returning client at Nordic Nest and the general feedback I would give is positive. The only thing that I would suggest for an improvement is the visual content of the shop. Some photos especially of the ceramic items are not entirely matching the colors and quality of materials of the items. Thus there were two times that I had to return the items as they were looking better and more authentic on the photo than in reality. For example printed out designs on ceramics looked like hand-painted. Unfortunately I dont have the items anymore to add a picture. Thank you!
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Jan 26, 2024
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Great products, shame about the delivery
I like the Nordic Nest products and the pricing is reasonable. I have just had issues with them using UPS to deliver, who I find terrible. They 'missed' my delivery three times until I had to go and pick the package up from the depot and the items (cutlery and plates) could have been packaged better as the cutlery had shaken loose and one plate a slight chip. As they had no doubt been around a delivery depot several times they just needed sturdier packing at source.
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Jan 7, 2024
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Poor packaging
The products arrived in good order and in reasonable time, however we were concerned with the external packaging which was in very poor condition, and very close to collapse which could easily have resulted in the individual packages being lost in transit. The large cardboard box containing a number of small packages was very poorly secured (see attached photograph).
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Jan 26, 2024
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Everything was ok until last delivery, when items inside the packake were not sufficiently protected and one diffuser got smashed and also spilled all over other items that were ment as xmas presents. I hope it was a one time mistake that took place in before xmas rush, because i will gladly shop at Nordic Nest again.
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MV
Minna V.
Nottingham
Jan 12, 2024
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Great products well packaged but not always quick
Great products and they arrive well packaged. Sometimes though, you order items and then they email you to say that it’s not currently in stock and you have to wait for a week or two. But if not in a rush, they are great and they do let you know. I have ordered a few times from them.
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Jan 19, 2024
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I like the product and website.
Improve the notice of instock items. I ordered various items well before Christmas and they arrived in bits and pieces....I received the option to cancel them later on when it was no longer possible to order for xmas.
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Jan 12, 2024
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Beautful stuff, slow dispatch
They have a great selection of beautiful stuff, and make no problems with replacing broken items. (I order mostly ceramics which had on one occasion been broken in transit). However, the dispatch time can be a little slow.
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Jan 19, 2024
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The website is easy to navigate and the price was great. We were also kept informed (of the delay) but it took forever to arrive - fair enough as it was a Black Friday purchase before the pre - Christmas period, but still.
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