nordicnest.com Reviews:
Review summary
Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, beauty, and uniqueness of the products, as well as the impressive range and availability of Scandinavian designs. Customer service is frequently described as responsive, friendly, helpful, and quick to resolve issues. Delivery is mostly fast and reliable, and the packaging is often secure and environmentally mindful. Many customers also appreciate the competitive prices, frequent sales, and the hassle-free, quick handling of returns and replacements. The website receives positive feedback for its ease of use, clarity, and helpfulness. Some customers mention occasional faults or brand inconsistencies in the products, as well as poor or inconsistent packaging leading to damaged goods. Delivery delays are reported, especially during busy seasons or with certain couriers. A few customers feel that prices are high, particularly after Brexit or for non-sale items. There are also some suggestions for improving sizing information and stock updates on the website, and a few customers are still awaiting resolution of their returns or replacements.
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Reviews for nordicnest.com
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Brilliant choice of products but....
But, getting ahold of anyone in Customer Service by phone is a real nightmare, having to listen to the same message in loop for ever !!! Then you decide to email as an alternative but again wait 4 days for a reply...Grrr.
I have placed many orders since I discovered this website as they have a brilliant selection of products but my customer service experience or rather lack of, is leaving me and I am sure others with a mixed feeling about the experience
As an Australian customer, it's marvellous to have access to these wonderful high quality, stylish Scando products - generally not available instore down under. The ordering and delivery process was seamless. Nordic reached out when one item that was on back-order actually became available earlier than expected - so that was a great outcome. Loved the Gotland wool rug - beautiful wool.
Quality selection of Nordic designer goods, very good P & P charges, excellent courier partners used abroad and in the UK.
They have reasonable product pricing, and wonderful sales every now and again!
Also outer shipper cartons are very environmentally designed and very easy to open. No horrible sticky tape!
One of my favourite places to shop!
Brilliant store just that some Scandi brands are a scam
I really appreciate your selection because I can get quality household items shipped to Croatia. The customer service is excellent. I would just to note that some supposed Scandinavian brands like Dorre and Nofred are a scam of quality from my experience. You should maybe purge such brands out of the selection.
I think your customer service works quite nicely. A few time happened to receive damaged goods and the customer service staff always solved the issue. If there is one thing that could be improved is the delivery service. Every time items are shipped via postnord there is an issue (damaged goods or delays) when it is done via instabox or courier there are no issues.
I purchased a Nordic folk advent star for a very reasonable $12.95, though the shipping to the U.S. (not their fault) was $19.00 via FedEx. The star was a bit tricky to expand (it came collapsed), but I finally figured out you needed to use the draw string to pop it out to its full size. Once expanded, it was quite beautiful; in fact my mother still has it hanging in her dining room in late January.
Also a note on shipping, FedEx later hit me with an $11import fee probably related to tariffs imposed by the U.S., again, not Nordic Nest's fault.
Great quality items and value
I have only bought Georg Jensen , but the price was very good /competitive. As expected Jensen is superb quality and design . Due to the good value at Nordic Nest I purchased far more , so really pleased.
Only comment would be Jensen packaging is very good , but the Jensen boxes were put into other Nordic nest boxes without any extra protective padding, so the boxes could bang about inside . It made me feel other brands that may not have as good as packaging as Jensen could get damaged.
The best feeder
Nothing, fast delivery and the best feeder ever. It eventually get's knocked off by people, weather or pigeons but I'll keep buying one as its lovely to watch goldfinches 30cm away! I did work out an anti pigeon fix with a strip of 2mm thick acetate cut 30cm x 18cm and a hole melted into the top of feeder and the acetate then screwed in with a clear plastic nut and bolt. I bet you could manufacture that! The acetate keeps the food and birds dry too. The pigeons can't land on it and it springboards them off if they venture to the sides.
sealing alle bit loose
I like your product very much because it doesn't need electricity. It works very reliable but the seal for the the center axis seems a little bit too loose and I am afraid that water can get into the gearbox. But it didn't do it until now so maybe Iam wrong. I would buy it again.
Kaplan wool blankets
Over a few years, I have bought 3 Kaplan wool blankets, the last one end of 2025.
They are not only beautiful and well designed, they are very warm, quite thick, wash and dry extremely well without shrinking, and in addition are extremely well priced when compared to lower quality and sadly more expensive ones widely available on the internet via well-known outlets.
In addition, delivery charges are extremely reasonable, again when compared to other outlets. I was quite happy to wait even 10 days, however the latest purchase arrived so fast with a few days.
Nordic Nest offers loads of original products at very competitive prices.
Over the years l have accumulated more than enough for my home and l now tend to concentrate on small things that bring comfort combined with quality.
I'll buy again from Nordic Nest, not sure what, but I know something at some point will trigger my interest and a purchase.
Impossible to fault these blankets and Nordic Nest service.
Comprehensive range, great prices
Nordic Nest carries brands that aren't generally available from UK retailers, and for those that are, prices are often lower even once international shipping has been factored in. The 'all customs fees included' policy for UK customers makes for no nasty surprises so even post-Brexit shopping is easy and pricing completely transparent. Customer service is excellent with a speedy response from UK-based helpdesk.
Exceptional Quality & Service from Nordic Nest
Nordic Nest is truly an outstanding company. Every time I visit their website, I’m impressed by the incredible variety of beautifully designed home products they offer. Their collection is a perfect blend of Scandinavian style, quality, and practicality — you can feel the thought and craftsmanship behind every item.
What I also love is that you can often find great deals. They regularly have offers, which makes it even easier to bring high‑quality design into your home without overspending.
The service is excellent from start to finish. Ordering is smooth, communication is clear, and the postage is fast and reliable. Everything arrives well‑packaged and in perfect condition, which shows how much they care about the customer experience.
I absolutely love this company. The products are stunning, the service is fantastic, and the whole shopping experience feels premium and effortless. Nordic Nest has become one of my favourite places to shop for home design.
What a company.
Great products at a good price .
My only concern is that I have only bought Georg Jensen from them which always comes well packed in their own primary boxes, but then NN put those loose / no support in a bigger postage box. So I would be nervous buying any cheaper fragile products , or from a company that does not have good primary packaging . May get damaged / break? That said maybe NN would pack better?
I'm a new transplant to France and found Nordic Nest while searching for some beautiful little touches to add to my home. I have loved every single item I've purchased and have found the customer service team very responsive whenever I have had the occasion to reach out.
Return customer
I used the website several times both for items in stock and things on back order. I find this a serious retailer, who delivers on its promise. The selection of items is aligned with my taste…And this is why I am a return customer.
I recommend it
I’ve ordered from Nordic Nest several times and everything arrived without a scratch! Even the glass items! Great quality as well… Shipping sometimes takes a bit longer, so make sure you check if the items are already in stock!
The place to go for quality goods for a beautiful home
I had been shopping with Nordic Nest over five years now and I only wish I knew them earlier. We bought from display accessories to kitchen utensils and all the purchases were delivered well. Even in one random case when the item came broken, customer service took care of it pretty quickly and offered outstanding service. I can only recommend them to anyone and everyone who wants to shop with a peace of mind. Thank you Nordic Nest!
Great company to deal with
Unfortunately I needed to return some items due to them not matching other furnishings but the online team have been very helpful with the returns process. The original ordering was also easy and trouble free ☺️
Great small good quality pot!
I like the quality of the very small stainless steel pot. It has been really good to use for heating milk and other foods. The only thing I'd change in the design, is give this pan a small single handle, not the two handles. It's too small to pick up with size.
Love products from Nordic nest and also service,which is great,everything is packaged so good so no mishaps with glass being broken etc,but on the downside,I really don’t like when I put items in my basket to purchase at a later date,ie even a couple of days later and they’ve put the price up,and not by jst pennies,example I put a vase that wasn’t on sale in my basket for £146.00 and 3 days later it was in my basket for £199.00 and it happens every single time,so this time I went to another retailer and paid £141.00,so Nordic nest sort this out please.
