nordicnest.com

Reviews:

Thank you for your review, We are sorry that the experience was not the one you expected. Our customer service will contact you to sort this case out. Thanks again, Sincerely, Nordic Nest

Thank you for your review, If an order has items with different shipping times, our system holds the entire order , by default, till last item is available. We have the option to partially deliver the goods, at no cost. I am sorry that it was not your case. I hope you are now enjoying your purchase. Sincerely, Nordic Nest

Gracias por su comentario, Lamento que tardara en recibir el pedido. Salió del almacén al día siguiente de su compra, y la demora se produjo con la compañía de transportes. Agradecemos su feedaback para mejorar nuestro servicio. Atentamente, Nordic Nest

Thank you for bringing this to our attention. We sincerely apologize for any misrepresentation and would appreciate more details to address and rectify the issue. Your feedback helps us improve, and we want to ensure your experience aligns with our commitment to accuracy. Please feel free to share more information or contact our customer support directly. Sincerely, Nordic Nest

Dear Customer, Thank you for your feedback. We are very sorry for the inconvenience caused in the return process. We hope that our agent's assistance has helped you in the process. Don't hesitate to contact us again if we can help you with anything else. We wish you a great day! your Nordic Nest

Dear Customer, Thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, Thank you for your review, and we sincerely apologize for any inconvenience you're facing regarding the returns process. Regrettably, due to recent changes related to Brexit, we are currently unable to provide prepaid return labels for returns to the UK. We understand the importance of a smooth returns experience and are actively exploring alternative solutions to facilitate the return of your products. We appreciate your understanding during this transitional period and thank you for your patience as we strive to improve our services. Best regards, Nordic Nest

Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, Thank you for bringing this to our attention, and we sincerely apologize for the challenges you've faced in reaching us. It's disheartening to hear that your emails have gone unanswered, and we understand the frustration this has caused. Additionally, we regret that the promised £50 credit was not received. We take this matter seriously, and we want to address it promptly. I will reach out to you right away. We genuinely appreciate your patience and understanding in this matter. Our goal is to provide you with the support you deserve, and we are committed to making things right. Best regards, Nordic Nest

Dear Customer, We appreciate your feedback, and we apologize for any inconvenience you've experienced with your orders. We understand the frustration caused by breakages in your previous shipment, and we're genuinely sorry for any repeat inconvenience. Upon reviewing our records, we couldn't find any recent communication from you regarding the non-receipt of your items or the damaged items from your previous order. We sincerely want to address this promptly and find a resolution for you. Please reach out to our customer support team with your order details, and we'll investigate the matter to ensure you receive the items you've ordered. Your satisfaction is our priority, and we're here to assist you in any way we can. Thank you for bringing this to our attention, and we look forward to resolving the issue swiftly. Best regards, Nordic Nest

Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. One of our customer service representatives will be reaching out to assist you with this issue shortly. Kind regards, Nordic Nest

Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, We appreciate your feedback, and we sincerely apologize for the inconvenience caused by the repeated breakages of your pots. It's disheartening to hear about the packaging issues and the delay in our customer service response. We understand the importance of receiving products in pristine condition, and we're truly sorry that we fell short in this regard. We're pleased to hear that our customer service was able to provide a full refund, but we acknowledge the frustration you experienced throughout the process. Your feedback is invaluable, and we will review and enhance our packaging procedures to prevent similar incidents in the future. We're committed to improving our services based on your insights. If there's anything else we can do to assist you or if you have further suggestions, please feel free to reach out. We appreciate your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Nordic Nest

Dear Customer, Thank you for taking your time to leave your feedback and our apologies for the inconvenience you've experienced with our customer service and returns process. Your feedback is crucial to us, and we are committed to making improvements to better serve our valued customers. We understand your frustration with the delayed response and the extended refund processing time. One of our customer service representatives will be reaching out to assist you with this issue shortly Your patience and feedback are greatly appreciated. Best regards, your Nordic Nest

Dear Customer, Thank you for contacting us! We are sorry to hear that your vase arrived damaged! In the meantime, I can see that my colleague has issued a refund for the damaged item, but we understand that this has been a disappointing experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. Kind regards, Nordic Nest

Dear Customer, Thank you for sharing your concerns, and I apologize for any frustration you've experienced with your recent interactions with us. I'd like to address each of your points to provide clarity and address your concerns: I apologize for any confusion regarding the 5% sign-up offer. We certainly do not intend to be dishonest. The offer is provided to welcome new customers, and I'm sorry to hear that you encountered difficulties in using it. Please contact our customer service team, and they will be more than happy to assist you with this matter. Our customer service team is composed of real individuals who are here to assist you. We are continuously working to improve the quality of our responses, and I'm sorry to hear that you found them unsatisfactory. We value your feedback and will use it to enhance our support services. We also apologize for any delays you've experienced in receiving your items. We understand how important timely delivery is, and we strive to meet your expectations. Please keep in mind that certain products may have longer lead times due to factors beyond our control, such as supplier availability and shipping delays. We appreciate your patience in these cases. We genuinely appreciate your feedback, as it helps us identify areas for improvement and make necessary changes. Our goal is to provide a transparent and excellent shopping experience for our customers, and your insights are invaluable in helping us achieve that. If you require further assistance, please don't hesitate to reach out to our customer service team. We are committed to addressing your concerns and ensuring your satisfaction. Best regards, Nordic Nest

Dear Customer, Thank you for contacting us! I'm sorry to hear that you experienced some issues with your return. In the meantime, I can see that you have been in contact with one of my customer service colleagues and that he has helped you process the refund. If there is anything else we can help you with, please don't hestitate to contact us again, we will be happy to help you further! Best regards, Nordic Nest

Dear customer, Thank you for your feedback. We are sorry to hear that the delivery time was not as expected. We are constantly working to improve your experience with us. You are always welcome to contact our customer service team if you need any assistance. Best regards, Nordic Nest

Dear customer, Thank you for your feedback. We are sorry to hear that the delivery time was not as expected. We are constantly working to improve our shipping time and cost. You are always welcome to contact our customer service team and we will be happy to help you! Best regards, Nordic Nest