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nordicnest.com
Reviews:

2,353 reviews in the last 12 months9,621 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Dec 8, 2023
 Verified review
So slow to send orders
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Answer by nordicnest.com
Dec 15, 2023
Thank you for your review, If an order has items with different shipping times, our system holds the entire order , by default, till last item is available. We have the option to partially deliver the goods, at no cost. I am sorry that it was not your case. I hope you are now enjoying your purchase. Sincerely, Nordic Nest
Dec 29, 2023
 Verified review
Envio mais rápido.
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Oct 20, 2023
 Verified review
Returns for free
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Answer by nordicnest.com
Nov 16, 2023
Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest
Dec 29, 2023
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Answer by nordicnest.com
Jan 29, 2024
Thank you for your review, We're genuinely sorry to hear about your unsatisfactory experience with our online store. Your feedback is important to us, and we'd like to learn more about your specific concerns to address them effectively. Please reach out to our customer support so that we can better understand and resolve any issues you may have encountered. We appreciate your feedback and are committed to improving our services. Best regards, Nordic Nest
Dec 11, 2023
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Answer by nordicnest.com
Jan 29, 2024
Thank you for your review, We're genuinely sorry to hear about your unsatisfactory experience with our online store. Your feedback is important to us, and we'd like to learn more about your specific concerns to address them effectively. Please reach out to our customer support so that we can better understand and resolve any issues you may have encountered. We appreciate your feedback and are committed to improving our services. Best regards, Nordic Nest
Nov 10, 2023
 Verified review
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Answer by nordicnest.com
Nov 16, 2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest
Nov 3, 2023
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Answer by nordicnest.com
Nov 16, 2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. One of our customer service representatives will be reaching out to assist you with this issue shortly. Kind regards, Nordic Nest
Oct 6, 2023
 Verified review
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Sep 15, 2023
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Answer by nordicnest.com
Sep 21, 2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest
Jul 18, 2023
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Answer by nordicnest.com
Jul 21, 2023
Dear customer, Thank you for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest
Jun 23, 2023
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Answer by nordicnest.com
Jun 27, 2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest