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nordicnest.com
Reviews:

2,334 reviews in the last 12 months9,699 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Apr 19, 2024
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Apr 19, 2024
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Mar 30, 2024
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Great products, well packed, arrived safely. The only reason why I don’t give the max stars is because the shipping took a little bit long (one week) and I paid for the express
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Mar 26, 2024
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Everything was fine, especially the price, but I had to wait more 3 months to get my chairs, and one of them was a little bit dirty already.
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Apr 5, 2024
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The whoe experience was excellent

The whoe experience was excellent. Very helpful staff. The product is amazing 4 starts because the lead time is too long
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Apr 5, 2024
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Takes top long. Otherwise, perfect!
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Apr 13, 2024
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Apr 13, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 12, 2024
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Mar 30, 2024
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Mar 22, 2024
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Apr 5, 2024
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Delayed shipping, wrong product delivered

I ordered an advent candle in late Nov for pre Christmas gifts. It never arrived and I forgot about it. Later (Feb) I received an email saying candle was being shipped. Since it was after Christmas, I asked the order be cancelled but was told it was already shipped. When it arrived, the candle was lovely however it was not the Advent candle I’d originally ordered.
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Apr 5, 2024
 Verified review
I still haven't received my order placed on 20/2/24 so I resent being asked to review it frankly. I have contacted customer service who simply said it's been dispatched from the warehouse. The DPD tracking just says there's been a delay to your parcel. A bit ridiculous waiting this long for a frying pan and mug and I wish I had gone to John lewis instead.
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Mar 23, 2024
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Nordic nest: Unreliable supplier

I am deeply disappointed by Nordic Nest and would not recommend this supplier to anyone. Since November last year I have been waiting for my order, a porcelaine service, with one unreliable explanation after the other for why has only been partially delivered.
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Answer by nordicnest.com
Mar 25, 2024
Thank you for your review. I'm truly sorry that your experience has not been great. We understand your dissapointment and we apologise for the inconvenience. We have taken a look at your order and one of our staff will contact you again regarding the this. Sincerely, Nordic Nest
Apr 12, 2024
 Verified review

Return Policy

Unfortunately a return policy requires that the customer pay to have it shipped back to Europe which is unreasonably expensive.
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