nordicnest.comReviews:
2,337 reviews in the last 12 months9,702 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Mar 23, 2024
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The store showed items were available in 3-5 days, but it’s been a month if not two and those items still haven’t shown up yet.
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Apr 12, 2024
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Shipping takes way too long, duties and taxes are very high, ship time is poor
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Mar 30, 2024
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Responses from customer services could be quicker
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Mar 23, 2024
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I never received this order. They cancelled it
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Answer by nordicnest.com
Mar 25, 2024
Thank you for your review.
I'm truly sorry that you didn't receive your order. We understand your dissapointment and we apologise for the inconvenience. We have verified what happened to your order and one of our staff will contact you again regarding this.
Sincerely,
Nordic Nest
Apr 10, 2024
Verified review
The discount for first purchase didn't work
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Mar 22, 2024
Verified review
Worst experience ever
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Answer by nordicnest.com
Mar 25, 2024
Thank you for sharing your review with us.
We value your feedback and apologize for any inconvenience you've encountered. Our team is fully committed to continuous improvement, and we are determined to provide a better experience for you and all our customers moving forward.
Best regards,
Nordic Nest
Apr 15, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 12, 2024
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Mar 30, 2024
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Mar 22, 2024
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Answer by nordicnest.com
Mar 28, 2024
Thank you for your review,
We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and work towards a resolution.
Sincerely,
Nordic Nest
Mar 15, 2024
Verified review
Good experience and very happy with the products. They did, however ship the items separately so I ended up paying shipping charges equals to that of one of the items. Then they sent me multiple emails to get clear images of the shipping charges when I sent them a comment that they should ship things together. I was not asking for anything. I was just passing on the concern so it was a little annoying to deal with.
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Mar 15, 2024
Verified review
They came through but took a while.
Their shipping time scales are way off, almost infuriatingly, however their customer support is very kind and willing to make things right even if it means a partial refund on the products sent. If they just stuck to the original shipping time scales they would then not have to refund for a faulty service. Again that said, they are very polite and respond promptly to concerns.
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Mar 1, 2024
Verified review
Website works great. Great choice. Ordering, Delivery and returns is nice and simple.
Delivery to Ireland without any hassle.
Items just a little pricey in general which has led me to shop elsewhere for similar items.
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Mar 15, 2024
Verified review
Excellent and diverse products at a reasonable rate, but sometimes delivery is quite slow or inconsistent. If you can improve on that you will get a 5 star rating.
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Feb 23, 2024
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Problemfree purchase.
Bought a lovely, big Bedspread. The quality of it is very good and as desribed on website. All in all a problemfree purchase and quick dispatching of it as well.
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Mar 4, 2024
Verified review
Zerbrechliche Teile sehr gut verpackt.
Mail zur Ankündigung mit Tracking-Nummer.
Hochwertige aber auch hochpreisige Artikel.
Lieferung dauerte leider ewig.
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Feb 23, 2024
Verified review
the quality of the packing was great, item was lovely but delivery was slow . I buy a lot from europe and this is the slowest delivery by far
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Mar 1, 2024
Verified review
Great products and good delivery but if a product isn’t available at time of ordering there is a long wait until you receive it- if at all
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