nordicnest.com

Reviews:

Dear Customer, Thank you for your review! We regret that the product didn't perfectly suit your soap bottles, but we're delighted to know you still found a use for them! Wishing you a wonderful day! Best regards, Nordic Nest

Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest

Dear Customer, We appreciate your feedback, and we apologize for any inconvenience you've experienced with your orders. We understand the frustration caused by breakages in your previous shipment, and we're genuinely sorry for any repeat inconvenience. Upon reviewing our records, we couldn't find any recent communication from you regarding the non-receipt of your items or the damaged items from your previous order. We sincerely want to address this promptly and find a resolution for you. Please reach out to our customer support team with your order details, and we'll investigate the matter to ensure you receive the items you've ordered. Your satisfaction is our priority, and we're here to assist you in any way we can. Thank you for bringing this to our attention, and we look forward to resolving the issue swiftly. Best regards, Nordic Nest

Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. One of our customer service representatives will be reaching out to assist you with this issue shortly. Kind regards, Nordic Nest

Dear Customer, We appreciate your honest feedback, and we apologize for any disappointment and inconvenience you experienced with your Pixie cups and jug. We sincerely regret that the items did not meet the expected dishwasher-safe standards, and we acknowledge the flaw in the jug's glaze. We're pleased to hear that our customer support was able to provide a resolution by refunding the mugs and replacing the jug. However, we understand that the overall experience fell short of your expectations, and for that, we are truly sorry. If there's anything else we can do to make amends or if you have further feedback, please don't hesitate to contact us. We hope you might consider giving us another chance in the future to provide you with a more positive experience. Best regards, Nordic Nest

Dear Customer, Thank you for sharing your experience! We understand that the overseas shipping and delivery challenges, including the courier's policy, caused inconvenience. We apologize for any disruption to your schedule and appreciate your feedback. If there's anything else we can assist you with or improve upon, please let us know. Best regards, Janet

Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, thank you for your feedback. We are sorry to hear you had this unfortunate experience. One of our customer service representatives will be reaching out to assist you with this issue shortly. We wish you a great day! your Nordic Nest

Dear Customer, We appreciate your feedback, and we sincerely apologize for the inconvenience caused by the repeated breakages of your pots. It's disheartening to hear about the packaging issues and the delay in our customer service response. We understand the importance of receiving products in pristine condition, and we're truly sorry that we fell short in this regard. We're pleased to hear that our customer service was able to provide a full refund, but we acknowledge the frustration you experienced throughout the process. Your feedback is invaluable, and we will review and enhance our packaging procedures to prevent similar incidents in the future. We're committed to improving our services based on your insights. If there's anything else we can do to assist you or if you have further suggestions, please feel free to reach out. We appreciate your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Nordic Nest

Dear Customer, Thank you for taking your time to leave your feedback and our apologies for the inconvenience you've experienced with our customer service and returns process. Your feedback is crucial to us, and we are committed to making improvements to better serve our valued customers. We understand your frustration with the delayed response and the extended refund processing time. One of our customer service representatives will be reaching out to assist you with this issue shortly Your patience and feedback are greatly appreciated. Best regards, your Nordic Nest

Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and concerns regarding the origin of our products. We want to assure you that we share your passion for authentic Scandinavian designs made in Scandinavia. While we do offer a wide range of products that may originate from various places, it's important to note that every item we carry is subject to rigorous quality checks and inspections. We work closely with our partner factories to ensure that the quality and craftsmanship meet our high standards, regardless of their location. Moreover, I'm pleased to inform you that all our products are designed in Scandinavia, upholding the true essence of Scandinavian design principles. We take great pride in collaborating with talented Scandinavian designers who create unique and innovative pieces that embody the spirit of the region. We genuinely value your feedback on our customer service, and we're committed to improving our response times to ensure a more efficient and prompt service for you in the future. Have a lovely day! Best regards, Nordic Nest

Dear Customer, Thank you for contacting us! I'm sorry to hear that you experienced some issues with your return. In the meantime, I can see that you have been in contact with one of my customer service colleagues and that he has helped you process the refund. If there is anything else we can help you with, please don't hestitate to contact us again, we will be happy to help you further! Best regards, Nordic Nest

Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest

Dear Customer, Thank you for your comment. We do our best to offer competitive prices for our customers while respecting the contracts we have with our suppliers. Of course we take your feedback very seriously and try to improve ourselves in this. We wish you a great day! Best regards, Nordic Nest

Dear customer, Thank you for taking the time to leave a review about your experience with us. I am truly sorry to read that the service you received was not as good as you expected. Will contact you in order to see how can we amend this situation. Best regards, Nordic Nest

Dear Customer, We apologize for the inconvenience you've experienced with the shipping of the pots, both the original and the replacement. It's truly regrettable that they were shipped overseas without proper padding or wrapping on both occasions. We understand how frustrating and disappointing this must have been. We will investigate what went wrong in our shipping process to ensure that such a mistake doesn't happen again in the future. I will reach out to you as soon as possible to help you further with this. Kind regards, Nordic Nest

Dear Customer, Thank you for your review! We apologize for the disappointing experience you've had with your recent purchase and the return process. Your feedback is incredibly valuable to us, and we take your concerns seriously. We are sorry to hear that the ceramic bowl did not meet your expectations and that returning it was a hassle. We understand the importance of a smooth return process, and we acknowledge that this aspect of your experience fell short of our usual standards. Regarding the return shipping cost, we understand your frustration, and we are reviewing our policies to ensure a more customer-friendly approach, especially for our UK customers. We appreciate your feedback on this matter. As for the refund, it can take a few days to process once we receive the returned item. However, we will expedite this process for you and make sure your refund is issued promptly. If you do not receive it within the expected timeframe, please don't hesitate to contact our customer support team, and they will assist you further. We sincerely apologize for any inconvenience you've faced, and we appreciate your patience and understanding as we work to improve our services to better serve our valued customers. Best regards, Nordic Nest

Dear Customer, Thank you for taking the time to share your feedback with us. We're happy to hear that you found our products lovely! We understand your concern regarding the cost of returns from the UK, and we apologize for any inconvenience this may have caused. At Nordic Nest, we strive to provide a seamless shopping experience, and your satisfaction is very important to us. We hope you might reconsider and give us another chance in the future. Rest assured that we are committed to addressing your concerns and making your shopping experience with us as enjoyable as possible. Kind regards, Nordic Nest