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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
Bought a lovely, big Bedspread. The quality of it is very good and as desribed on website. All in all a problemfree purchase and quick dispatching of it as well.
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Feb 23, 2024
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Slow delivery and dishonest delivery charges. Not impressed
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Answer by nordicnest.com
Mar 12, 2024
Thank you for your review
I apologize for the inconvenience caused by the delivery issues you mentioned. Our team is committed to improving, and we're dedicated to ensuring a better experience for you and our future customers.
Best regards,
Nordic Nest
Feb 23, 2024
Verified review
Delivery on time and product per description.
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Feb 16, 2024
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Funky design
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Feb 12, 2024
Verified review
Wonderful products, timely delivery. No complaints
Products are as described and arrive timely and in good condition. Shipping costs are excellent! The only thing I would improve is the packaging - sometimes I feel that they could be packaged a bit more securely, but so far everything has arrived in good condition, so I'm happy!
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Feb 10, 2024
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Feb 9, 2024
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goods arrived well packed
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Feb 9, 2024
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False promises on delivery
On 17/12/2023, Nordic Nest had a notice on their website which said that all purchases made that day would be delivered to UK addresses before Christmas. They didn’t ship my item until the New Year and they didn’t bother replying to my enquires until then either.
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Answer by nordicnest.com
Mar 18, 2024
Thank you for your review.
We apologize for the inconvenience caused by the delay in shipping your item and the lack of timely responses to your inquiries. Please be assured that we are taking steps to ensure a smoother experience for our customers in the future.
Sincerely,
Nordic Nest
Feb 9, 2024
Verified review
Well informed regarding the parcels
progress to the UK.
Item well made and easy to use, only criticism I have, I would have preferred finer grinding of both salt and pepper.
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Feb 9, 2024
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Found a nice European bier glass. Do better: the glass received was not exactly what I ordered (Holmegaard Stout bier glass).
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Feb 5, 2024
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My order was never fulfilled
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Answer by nordicnest.com
Mar 18, 2024
Thank you for your review.
We are very sorry to hear about the issues in your order. We're actively looking into the matter and will do everything possible to resolve it promptly and one of our representatives will be in contact with you regarding this on email.
Sincerely,
Nordic Nest
Feb 4, 2024
Verified review
Nice quality things
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Feb 3, 2024
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Feb 3, 2024
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Awful in every way that it’s possible for retailer to be awful. Avoid.
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Feb 2, 2024
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Feb 2, 2024
Verified review
Lost order and delay in delivery
I made an order in November, and I am still to receive the order (now it is February). I have to follow up a few times for updates. Not impressed as it was an expensive order
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