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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
I like the range and types of products available and that the quality and style is first class. I also appreciate the illustrations and suggestions for the use of the products.
All items purchased have been as described on the website and have been delivered , with few exceptions, within the time period stated at purchase.
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Apr 18, 2024
Verified review
Highly recommended
Wide range of high quality products, excellent customer service, super quick and friendly response.
There were some problems with delivery, but it was quickly resolved with a replacement order. Some items were delivered broken, but the claim registration was very easy. Overall positive experience, I will order again.
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Apr 19, 2024
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Amazing customer service
The selection of the items is obviously great, but I believe their strength lies in their customer service. I contacted them with a question and they guided me through the sale according to my needs. Needless to say the rug I bought is amazing!
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7 days ago
Verified review
Perfect for getting my Scandinavian homeware fix at a reasonable price
As a Dane living in the UK I often miss the style and type of homeware you can get back home. Nordic Nest has a wide variety of thing and I can usually find what I'm looking for and at a really reasonable price.
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Apr 10, 2024
Verified review
Delighted
Arrived in line with time scale, very well packaged, in fact I would suggest over packaged, all recyclable thank goodness but most importantly picture frame arrived in perfect condition, as per website image.
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Apr 5, 2024
Verified review
Really happy with products but I knew what it was getting and expecting. Well wrapped etc. Good prices. I didn’t have to use customer services or returns so cannot comment on that aspect.
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Apr 14, 2024
Verified review
Yonne bar stools
The bar stools are stunning, I absolutely love them. Gorgeous design. I bought 4 of them and they arrived the same day, I was always informed updated about the status of my order.
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7 days ago
Verified review
The service was very good
We purchased a tin opener and the service was very good. The item was shipped to the UK and arrived promptly. We are also very pleased with the tin opener itself.
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