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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
Zerbrechliche Teile sehr gut verpackt.
Mail zur Ankündigung mit Tracking-Nummer.
Hochwertige aber auch hochpreisige Artikel.
Lieferung dauerte leider ewig.
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Mar 3, 2024
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Mar 2, 2024
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Mar 1, 2024
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Great products and good delivery but if a product isn’t available at time of ordering there is a long wait until you receive it- if at all
You can´t really track when your order is being shipped.
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Answer by nordicnest.com
Mar 8, 2024
Thank you for bringing your concerns to our attention regarding the tracking of your order. We apologize for any inconvenience you've experienced.
Please note that tracking links are sent to you, and they are updated each time the parcel receives a scan in the shipping process. If you encounter any issues or need assistance, we encourage you to reach out to our customer service team for prompt support. Your feedback is valuable, and we appreciate your understanding.
Once again, we apologize for any inconvenience caused, and thank you for providing us with your feedback.
Best regards,
Nordic Nest
Mar 1, 2024
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Mar 1, 2024
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2 out the 7 products were broken
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Mar 1, 2024
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Website works great. Great choice. Ordering, Delivery and returns is nice and simple.
Delivery to Ireland without any hassle.
Items just a little pricey in general which has led me to shop elsewhere for similar items.
the quality of the packing was great, item was lovely but delivery was slow . I buy a lot from europe and this is the slowest delivery by far
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Feb 23, 2024
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Packaging
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Feb 23, 2024
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Problemfree purchase.
Bought a lovely, big Bedspread. The quality of it is very good and as desribed on website. All in all a problemfree purchase and quick dispatching of it as well.
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Feb 23, 2024
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Delivery on time and product per description.
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Feb 16, 2024
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Funky design
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Feb 16, 2024
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Slow to rectify issues
Slow delivery, item turned up with missing missing parts. Then proceeded to tell me my spare part had arrived when it hadn’t. Still no part and the issue has taken over a month so far.
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Feb 12, 2024
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Wonderful products, timely delivery. No complaints
Products are as described and arrive timely and in good condition. Shipping costs are excellent! The only thing I would improve is the packaging - sometimes I feel that they could be packaged a bit more securely, but so far everything has arrived in good condition, so I'm happy!
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