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nordicnest.com
Reviews:

2,355 reviews in the last 12 months9,720 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Feb 9, 2024
 Verified review
Well informed regarding the parcels progress to the UK. Item well made and easy to use, only criticism I have, I would have preferred finer grinding of both salt and pepper.
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Feb 9, 2024
 Verified review
Found a nice European bier glass. Do better: the glass received was not exactly what I ordered (Holmegaard Stout bier glass).
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Feb 4, 2024
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Nice quality things
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Feb 3, 2024
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Feb 2, 2024
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Feb 2, 2024
 Verified review

not recommended

pro customer service was quite responsive via Whatsapp con misleading information on stock it took 4 weeks to send one item
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Answer by nordicnest.com
Mar 12, 2024
Thank you for your review We're glad to hear that you found our customer service responsive but apologize for any inconvenience with delivery and items. Our team is committed to improving, and we're dedicated to ensuring a better experience for you and our future customers. Best regards, Nordic Nest
Feb 2, 2024
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Feb 2, 2024
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Feb 2, 2024
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Feb 2, 2024
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They satisfied the order eventually. Sadly the item came weeks after they committed to
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Feb 2, 2024
 Verified review
They need to improve their communication around the shipping process, and make it clearer to UK customers that they do not provide labels for returns.
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Jan 27, 2024
 Verified review

Great price - delivery took a while

Price was great and although warned when ordering that stock was awaited, it did take a while and no updates during the wait.
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Jan 27, 2024
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Jan 27, 2024
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The product took a while to arrive.
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Jan 27, 2024
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Jan 26, 2024
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Jan 26, 2024
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Great variety of amazing brands and a big range with plenty of choices. Prices are also competitive and I like the fact that they always run a campaign with offers.
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Jan 26, 2024
 Verified review

Mixed customer service

Their over the phone customer service is very good but distribution can be very slow and they aren’t great at keeping you updated by email.
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Jan 26, 2024
 Verified review
Everything was ok until last delivery, when items inside the packake were not sufficiently protected and one diffuser got smashed and also spilled all over other items that were ment as xmas presents. I hope it was a one time mistake that took place in before xmas rush, because i will gladly shop at Nordic Nest again.
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Jan 26, 2024
 Verified review
Delivery ordered on 8th December showed up on 28th Jan.
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