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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
I have bought mostly small plates. They are with different diameters and price levels. The quality is very high, even for cheaper ones. The colours that I have chosen are really beautiful: dark blue, grey, amber. My first purchase - the oyster bowls for eggs, was not so successful though. The bowls are very delicate and got hurt in the dish washing machine. And my husband does not like them. According to him, they are not functional. So, we do not use them often. And I have some items on the wish list - two small carpets. Waiting for their time :)
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3 days ago
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Too long to get here. Weeks… :(
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3 days ago
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9 days ago
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9 days ago
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9 days ago
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Terrible customer service
You waited five weeks to tell me an item I ordered was out of stock and never shipped the order. Terrible customer service.
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10 days ago
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Customer service are very friendly but almost entirely useless
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10 days ago
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My order arrived missing items that were stolen in transit, also some were broken. The retailer gave me a partial refund that was fair. Only 4 stars because their choice of logistics provider did not work.
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Apr 20, 2024
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Apr 19, 2024
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Apr 19, 2024
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Fab range of products, but dodgy reviews policy
Fab range of products, and excellent customer service. Only 3 stars though because there is no more PayPal, and because Nordic Nest invite customers to review products, but they do not publish all the reviews from verified purchasers ... not even positive reviews.
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