nordicnest.com- Logo - reviews

nordicnest.com
Reviews:

2,358 reviews in the last 12 months9,617 total reviews  

4.69
Excellent

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Certified since: Oct 7, 2015
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nordicnest.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Aug 4, 2023
 Verified review
Speedy response and good quality. I’ve ordered quite a few things from there. The £9 extra for shipping though puts me off a bit.
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Aug 5, 2023
 Verified review
Trustfull, but the schipping can be more accurate. The item was on stock again, but you send it only after I asked for it again.
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Oct 20, 2023
 Verified review

Good service

I had a problem with the first delivery (due to courier) and Nordic Nest sorted it really quickly and a replacement organised
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Dec 15, 2023
 Verified review
Tree fabulous. Made a mistake with lights far too many .cannit send back as they anre all tangled up and no packaging kept.
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Dec 22, 2023
 Verified review

Very professional if a little slow to dispatch

They can be slow to dispatch but are very professional with replacing broken items quickly. Pretty selection of ceramics.
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Dec 15, 2023
 Verified review
I like the range of products and delivery costs (since leaving EU) The league time is often long - weeks even months.
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Nov 17, 2023
 Verified review
Great products and always well packaged, posting to uk takes a week or two, but to be expected as arriving from Germany
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Nov 3, 2023
 Verified review
Whilst the item was slightly delayed they kept me informed. The goods were well packaged and arrived in good order
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Jun 11, 2023
 Verified review
A problem with packaging meant several items arrived damaged .but your company were quick to replace these items
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Nov 10, 2023
 Verified review
A minha encomenda chegou danificada. No entanto o problema foi rapidamente resolvido pela Nordic Nest.
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Jul 21, 2023
 Verified review
Very good customer service. Bowles arrived broken and they replaced them without any fuss.
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Nov 17, 2023
 Verified review
Mooi aanbod, correcte informatie op de website en levering op het beloofde tijdstip.
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Sep 1, 2023
 Verified review
Quality and selection of the goods. Simplicity of the ordering and delivery process.
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Jun 18, 2023
 Verified review
I like the variety of the products I would like to receive more information on sales
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Apr 29, 2023
 Verified review

A bit faster...

So far you are a bit faster now than before. So i recomend this to all my friends.
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Oct 27, 2023
 Verified review
The products are good, however no communication as to when the order is shipped.
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Jul 29, 2023
 Verified review
Liked availability of item and reasonable price Would have liked quicker delivery
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Oct 20, 2023
 Verified review
My order arrived on time. Everything I ordered was really nice and good quality
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Nov 14, 2023
 Verified review
the web site is a bit difficult but otherwise a good service
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Dec 17, 2023
 Verified review
Items shipped fairly fast. Very happy with my purchases.
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