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nordicnest.com
Reviews:

2,354 reviews in the last 12 months9,619 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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3 days ago
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3 days ago
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My order arrived missing items that were stolen in transit, also some were broken. The retailer gave me a partial refund that was fair. Only 4 stars because their choice of logistics provider did not work.
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10 days ago
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10 days ago
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Apr 13, 2024
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Apr 13, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 12, 2024
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Apr 6, 2024
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Apr 5, 2024
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The whoe experience was excellent

The whoe experience was excellent. Very helpful staff. The product is amazing 4 starts because the lead time is too long
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Apr 5, 2024
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Apr 5, 2024
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Takes top long. Otherwise, perfect!
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Mar 30, 2024
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Great products, well packed, arrived safely. The only reason why I don’t give the max stars is because the shipping took a little bit long (one week) and I paid for the express
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Mar 30, 2024
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Mar 26, 2024
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Everything was fine, especially the price, but I had to wait more 3 months to get my chairs, and one of them was a little bit dirty already.
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Mar 22, 2024
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Mar 15, 2024
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Item expensive . I bought two - would have been nice to have it recognised by further discount of 1 or 2 percent
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Answer by nordicnest.com
Mar 18, 2024
Dear Customer, Thank you very much for taking the time to review our products and services. The price of the blankets you have purchased is because they are the highest quality blankets, the wool requires a very delicate and complex treatment process. When producing a beautiful virgin wool blanket, this brand takes all the necessary steps to ensure that each one is unique and offers maximum comfort and warmth. Regarding your order, we have verified that the order you placed for the blankets had a 5% discount with the welcome code. We are very sorry for the misunderstanding, if the discount was not clear on the invoice. We always invite you to contact our customer care service, where we will be happy to assist you for any questions or suggestions. Sincerely, Nordic Nest
Mar 15, 2024
 Verified review
Good experience and very happy with the products. They did, however ship the items separately so I ended up paying shipping charges equals to that of one of the items. Then they sent me multiple emails to get clear images of the shipping charges when I sent them a comment that they should ship things together. I was not asking for anything. I was just passing on the concern so it was a little annoying to deal with.
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