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Top positive review
Dec 1, 2023
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While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
The salt grinder was damaged on receipt, and was part of a pair. These things can happen and what you want is good customer service to deal with such an issue and Nordic Nest were fantastic.
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10 days ago
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variety of products, great promotions from time to time
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10 days ago
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Pleased with product.
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10 days ago
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10 days ago
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10 days ago
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Apr 29, 2024
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Kipplan Wool Blanket
Love my new Kipplan blanket, very nice quality, 100% wool, rich colour blue and so cozy. Its 130x200cm perfect size for a sofa or bed to throw over.
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Apr 29, 2024
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Fantastic products
Brilliant customer service and fantastic products at really good price.
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