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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Have ordered from them a few times. Each time the products have been as specified and quickly shipped. They also have some hard to find items for reasonable price. Very happy with them.
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Answer by Photospecialist.ie
Jun 10, 2023
Thank you so much for your kind words!
I am happy to read that you are satisfied with our services.
Jun 8, 2023
Verified review
I did not receive the item. No tracking information. Nothing so far.
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Answer by Photospecialist.ie
Jun 9, 2023
Thank you for taking the time to write this review.
I am so sorry to read that you had no information from us. Usually you would recieve an e-mail with the tracking, but I see that you did not recieve this from the system.
There is no communication bout this issue, so I will send you an email to inform you about your order.
Jun 7, 2023
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Jun 4, 2023
Verified review
Great after sales customer service.
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Answer by Photospecialist.ie
Jun 5, 2023
Thank you so much!
I hope we see you again soon.
Jun 1, 2023
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Jun 1, 2023
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Fast delivery.
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Answer by Photospecialist.ie
Jun 1, 2023
Thank you!
May 28, 2023
Verified review
Fast reply to my question
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Answer by Photospecialist.ie
Jun 1, 2023
We're happy to help.
May 27, 2023
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May 19, 2023
Verified review
Very good as always, last delivery was 1 week, but usually it’s faster
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