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certified since: Apr 11, 2018
updated on: Jun 9, 2023
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
May 17, 2023
Easy to order from quick delivery and regular update for purchase. I bought two eye pieces for Fuji Xpro 2 and they are in small plastic bag. But the packaging they where posted in was actually much to big for the product. The packaging could be smaller and more environmentally friendly. The postage cost was half the cost of the product purchased and by using smaller packaging might reduce the cost of shipping.
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Verified review
May 11, 2023
Brought BMPCC6kPro and sigma 18-35 had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more for the camera and the lens.
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Verified review
May 16, 2023
The E-mail Notification when the camera came back in stock. The Competitive Price was Excellent (saving 80 Euro from the price of same shop display model). The Rapid Delivery Time. The 5 Year Warranty (One local shop will only give 2 years guarantee)
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Answer by Photospecialist.ie
May 17, 2023
Great to read!
Thank you so much.
Verified review
May 11, 2023
Brought RS3 combo and had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more.
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Verified review
May 26, 2023
Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.
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Answer by Photospecialist.ie
May 27, 2023
Thanks for the feedback, we are working hard on this!
Verified review
May 19, 2023
Very good as always, last delivery was 1 week, but usually it’s faster
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Verified review
May 12, 2023
Great selection, quick delivery and excellent customer service
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Verified review
May 11, 2023
Genuine items, as described and quick delivery.
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Verified review
May 15, 2023
Exactly what I wanted and it works perfectly
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Verified review
6 days ago
Great after sales customer service.
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Answer by Photospecialist.ie
5 days ago
Thank you so much!
I hope we see you again soon.
Verified review
May 13, 2023
Good prices, prompt delivery
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Verified review
13 days ago
Fast reply to my question
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Answer by Photospecialist.ie
9 days ago
We're happy to help.
Verified review
May 12, 2023
No problems what so ever
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Verified review
9 days ago
Fast delivery.
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Answer by Photospecialist.ie
9 days ago
Thank you!
Verified review
2 days ago
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9 days ago
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May 27, 2023
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May 16, 2023
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May 15, 2023
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May 13, 2023
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