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Photospecialist.ieReviews

: 2,499Good

4.04

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certified since: Apr 11, 2018
updated on: Sep 30, 2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Apr 11, 2018
updated on: Sep 30, 2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

277 verified reviews in the last 12 months

2,499 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 12, 2022
The Webpage/prices/stock/selection of products was fantastic! Processing my order was great and fast. Unfortunately the order was shipped via UPS who are completely useless compared to other courier services. I spent the entire day waiting for my delivery where I left my job and took time off and stayed at home when it was "out for delivery" only for it to suddenly have an issue and revert to on "on the way" then status changed to needing to verify address, then status changed to "were trying to get the security access our driver needs for this delivery" UPS have my address, they have my eircode/zip code, they have my phone number and they cant deliver a camera lens to my house? Still have not received my delivery. Would love if customers had an alternative choice to get a standard delivery that was NOT UPS. I've had issues with UPS several times in the past, I've never had any issues with Fastways/DHL or other providers.
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the most relevant critical review


May 18, 2022
I ordered two camera batteries last week, It was supposed to be delivered this Monday but it wasn't. I have been trying to contact their customer service team, which seems to not exist. No one answers, replies the chat doesn't work. I still don't know if and when my order will be delivered..when logged in to the site I found out that my order hasn't been sent from the 2nd sender, it has to go from there to the 3rd sender and then to me.....something smells very fishy .there is no tracking info provided, in fact no information was provided regarding my order. I am still left in the dark here...wondering if I will get my order in time...this is the worst experience I have ever had... All you creative people out there if you need more stress in your life then go ahead order from here...if not... pay the extra 20 euro and get it from amazon at least then you know it will be delivered.
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Reviews for Photospecialist.ie

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 Verified review
Jun 8, 2022
Very good company to deal with. A little more care on behalf of the customer in relation to items related to main purchase in order. For example, the plug on power cord was two pins instead of the three pin version for Ireland. Also, I should have realised the bag for the camcorder was too small, however it was the correct size for another camera I have. Overall, very pleased with this company.
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 Verified review
Jun 28, 2022
Price point was very good but the communication after purchase is terrible. You spend a lot of money and you think the goods will arrive in 5 days. Your left waiting until it arrives at least 10 days from purchase. This need to improve.
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Answer by Photospecialist.ie
Jul 1, 2022
Thank you for your feedback, and we're sorry to read that it took longer to deliver the goods. We hope you still enjoy your order.
 Verified review
Jun 8, 2022
The price was fair, delivery fast, and the goods were original. This shop is based in NL but was able to deliver within a week. I am happy with the service and will not hesitate to come back next time.
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 Verified review
Jun 1, 2022
Grate Prices, parcels arived in one week to Ireland, no tracking number in first order, I was waiting two days for responce from custumer service but parcel arived in time.
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 Verified review
Jun 2, 2022
Very informative and helpful once I contacted them. One minor issue is original product ordered was out of stock and I wasn’t informed until I contacted them.
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 Verified review
Jun 9, 2022
Ordered second time, everything as promised. Got delivered in Ireland in a week. That's my favourite shop from now on.
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 Verified review
Jun 8, 2022
Brilliant and very easy to find what I was looking for. Extremely helpful and knowledgeable staff.
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 Verified review
Jun 8, 2022
The item I ordered arrived in good time and perfect condition!
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 Verified review
Jun 9, 2022
Huge variety of products. Shipped very quickly.
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 Verified review
Jun 3, 2022
Very efficient, arrived within 2 working days.
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 Verified review
Jun 7, 2022
Excellent shop, spotless service.
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 Verified review
Jun 1, 2022
Usually very quick delivery
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Answer by Photospecialist.ie
Jun 1, 2022
We're trying the best we can!
 Verified review
Jun 7, 2022
I love this shop
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 Verified review
Jun 16, 2022
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Jun 7, 2022
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Jun 6, 2022
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Jun 2, 2022
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Jun 2, 2022
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 Verified review
Jun 2, 2022
I ordered Vortex viper binoculars 8x42 more than 8 days ago and I still have not received them. I live in Ireland so Netherlands delivery should be 2-4days. Customer service phone or chat non existent. They don't send a tracking number as they claim. Also I paid for delivery with DHL and I was told that they sent it with UPS. I won't be buying from them again.
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 Verified review
Jun 9, 2022
At time of being asked to give a review product still hasn't arrived, tracking number promised on order wasn't available on either receipt or digital packing slip, and I tried all available numbers on the documents. I'm fairly confident it will arrive, but have no idea when, so for now i cannot give a higher rating. Have not tried to ring customer service as it is still within a reasonable delivery time, and based on other comments it would be a largely fruitless exercise.
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Answer by Photospecialist.ie
Jun 14, 2022
Thank you for the review. What sad to read that the delivery took a bit longer than we indicated. I see that the package has arrived, I wish you lots of fun with it. We are very busy at the moment, so our availability is limited.