Photospecialist.ieReviews:
293 reviews in the last 12 months655 total reviews
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Mar 5, 2024
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Feb 23, 2024
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Feb 19, 2024
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Feb 18, 2024
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Mar 15, 2024
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Disappointed and Surprised how a company like this is still working
I placed an order for a Fujifilm xs10.. weote an email with regards to delivery and address details.. the agent confirmed the same and informed whatever questions were asked.. a few days later i noticed the camera was out of stock soo i wrote back to the agent and was informed the stock was not updated and they do not have the camera in stock and will offer a refund.. this was supposed to be my first camera and such a bad experience from a third class company.. never buy anything from them
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Answer by Photospecialist.ie
Mar 15, 2024
Thank you for taking the time to leave this review.
I am so sorry to read that your order has gone this way. The stock always takes some time to update, because we also have stores and then the item you wanted, is out of stock.
My colleague tried to cancel the order, but his computer wasn't working, so he had to ask the administration to do so, that is why it took longer.
I am so sorry that this would be your first camera and this was your experience with us and I will contact you via email to see if there is anything I can do for you.
Mar 18, 2024
Verified review
Still dont have my order.
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Answer by Photospecialist.ie
Mar 18, 2024
Sorry to read, I see you bought an item on order, unfortunately we have not received it yet but I have asked the supplier for an update. I have sent you an email.
Feb 12, 2024
Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
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Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Feb 17, 2024
Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
Feb 19, 2024
I am so sorry to read this.
Thank you for taking the time to let us know, so we can improve our services.
Jan 29, 2024
Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
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Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Feb 5, 2024
Verified review
Very prompt and efficient.
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Answer by Photospecialist.ie
Feb 5, 2024
Thanks!
Jan 25, 2024
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Competitive prices, fast delivery and they always had stock that suited my film photography needs.
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Feb 5, 2024
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Delivery was within the time-frame, all products arrived in good condition.
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Jan 25, 2024
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Great prices & very prompt delivery
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Answer by Photospecialist.ie
Jan 25, 2024
Super fine!!! Thanks so much for the review.
Feb 2, 2024
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Canon LP-E6NH Battery
As described and fast delivery
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Jan 22, 2024
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Great service and low prices.
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Answer by Photospecialist.ie
Jan 22, 2024
Thank you verry much!
Jan 19, 2024
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Fast delivery No Problems.
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Jan 23, 2024
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Prompt and rewarding
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Answer by Photospecialist.ie
Jan 23, 2024
Great to read, I hope you enjoy your order!
Jan 23, 2024
Verified review
Kept me updated
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Jan 23, 2024
Verified review
All was good
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Answer by Photospecialist.ie
Jan 23, 2024
Great! Thank you!
Feb 15, 2024
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