Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Thanks for the 5 stars! We're really happy with it!
Jan 30, 2024
Verified review
Report review
Jan 29, 2024
Verified review
Report review
Answer by Photospecialist.ie
Jan 29, 2024
Thanks for the 5 stars!
Jan 24, 2024
Verified review
Report review
Jan 19, 2024
Verified review
Report review
Jan 18, 2024
Verified review
Report review
Jan 14, 2024
Verified review
Report review
Answer by Photospecialist.ie
Jan 15, 2024
Thank you!
Jan 14, 2024
Verified review
Report review
Jan 13, 2024
Verified review
Report review
Jan 11, 2024
Verified review
Report review
Jan 6, 2024
Verified review
Dreadful
Dreadful. Ordered an item worth over €500 more than 2 weeks ago ( 2 day delivery quoted). To date no sign of the item and no one seems to know where it is . I have sent them emails and, apart from the initial contact, nothing further.
Report review
Answer by Photospecialist.ie
Jan 8, 2024
Thank you for leaving this review.
My apologies that this has gone this way. I see something has gone wrong with DHL and I have contacted you via email.
Not to worry, we will get this sorted out.
Jun 20, 2023
Verified review
Sigma 150-600mm Lens
A really great Company to deal with. I received enormous help from them in getting the 5yr Warranty & the Spring Cashback promotion of €100 from Sigma Europe. I had difficulty (late applications due to illness) trying to register and so on in late July - But in fairness Photospecialist.ie Sorted all issues promptly. I will definitely buy from them again and recommend others to do likewise.
Report review
Answer by Photospecialist.ie
Aug 9, 2023
Thank you for sharing your experience. You are always welcome.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.