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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Dec 6, 2023
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Fast delivery, fare prices
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Answer by Photospecialist.ie
Dec 6, 2023
Thank so you so much for the compliment!
Dec 5, 2023
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Dec 5, 2023
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Dec 4, 2023
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Dec 4, 2023
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All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Dec 4, 2023
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Description matched product recieved
Description matched product received, excellent online service
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Dec 3, 2023
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Have always received quick and speedy delivery. Prices are very competitive.
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Dec 3, 2023
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Good service. Quality product. Expectations met.
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Dec 2, 2023
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Excellent shop - never let me down. A+
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Dec 1, 2023
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Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
Dec 3, 2023
Thank you so much for sharing this with us, I hope you enjoy your purchases.
Dec 1, 2023
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Nov 29, 2023
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Nov 29, 2023
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Very prompt delivery. Good value.
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Answer by Photospecialist.ie
Nov 30, 2023
Thank you verry much! We really appreciate that you wanted to share your opinion with us.
Nov 29, 2023
Verified review
Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
Nov 28, 2023
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Nov 28, 2023
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They respond to queries incredibly slowly
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you for taking the time to leave this review.
I am sorry to read that John. I see that your email got lost in our system and my colleague as explained that to you. Hopefully we can do better in the future for you.
My apologies.
Nov 27, 2023
Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
Nov 28, 2023
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
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