Photospecialist.ieReviews:
315 reviews in the last 12 months655 total reviews
Good
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Dec 4, 2023
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Description matched product recieved
Description matched product received, excellent online service
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Dec 3, 2023
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Have always received quick and speedy delivery. Prices are very competitive.
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Dec 3, 2023
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Good service. Quality product. Expectations met.
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Dec 2, 2023
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Excellent shop - never let me down. A+
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Dec 1, 2023
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Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
Dec 3, 2023
Thank you so much for sharing this with us, I hope you enjoy your purchases.
Nov 29, 2023
Verified review
Very prompt delivery. Good value.
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Answer by Photospecialist.ie
Nov 30, 2023
Thank you verry much! We really appreciate that you wanted to share your opinion with us.
Nov 29, 2023
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Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
Nov 28, 2023
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Nov 28, 2023
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They respond to queries incredibly slowly
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you for taking the time to leave this review.
I am sorry to read that John. I see that your email got lost in our system and my colleague as explained that to you. Hopefully we can do better in the future for you.
My apologies.
Nov 27, 2023
Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
Nov 28, 2023
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
Nov 27, 2023
Verified review
Bad delivery
I’ve bought a camera 13/11/2023 and I’ve not received yet. More than 10 working days and when I bought, it was saying that the delivery would be in 4/5 working days. I would have plans with that camera, but I had to cancel.
I hope to receive something for apologize because that’s happening is not good.
Thank you
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Answer by Photospecialist.ie
Nov 27, 2023
Sorry to read that the package has not yet been delivered. I can see from the tracking code that the parcel is delayed which is obviously very frustrating. I will contact you so that we can take the next step.
Nov 26, 2023
Verified review
Good price and prompt delivery
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Nov 24, 2023
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Always have the right gear, competitive prices and good customer care. Have had gear replaced or repaired in the past.
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Answer by Photospecialist.ie
Nov 25, 2023
Thank you so much for this wonderful compliment!
I am happy to read that you are a returning customer. Thank you.
Nov 22, 2023
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Nov 21, 2023
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No response to issue in a eeek
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Answer by Photospecialist.ie
Nov 22, 2023
Thank you for leaving this review.
I am so sorry to read that you haven't had a response.
However I do see that you had contact with my colleague yesterday, so I will answer you question via email.
My apologies.
Nov 20, 2023
Verified review
Competitive prices. Fast delivery. Excellent customer support
As in title nothing less nothing more.
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Nov 20, 2023
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Package lost, did not refund delivery costs.
Package was to be delivered in 2-3 days, paid 10 euro shipping. They lost the package, they did not refund delivery costs? Did not respond when I asked why they didn't.
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Answer by Photospecialist.ie
Nov 22, 2023
Thank you for leaving this review.
I am so sorry that you didn't recieve this yet, my colleague are experiencing some back up due to black Friday, but I see it has been arranged this morning for you.
My apologies this took so long.
Nov 19, 2023
Verified review
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Answer by Photospecialist.ie
Nov 20, 2023
Thank you for the 5 star rating!
Nov 19, 2023
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Nov 16, 2023
Verified review
Best place to purchase your photo gear.
Great prices, great selection, great service.
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Answer by Photospecialist.ie
Nov 16, 2023
Thank you very much for your kind review, untill next time!