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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
I’ve bought a camera 13/11/2023 and I’ve not received yet. More than 10 working days and when I bought, it was saying that the delivery would be in 4/5 working days. I would have plans with that camera, but I had to cancel.
I hope to receive something for apologize because that’s happening is not good.
Thank you
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Answer by Photospecialist.ie
Nov 27, 2023
Sorry to read that the package has not yet been delivered. I can see from the tracking code that the parcel is delayed which is obviously very frustrating. I will contact you so that we can take the next step.
Nov 26, 2023
Verified review
Good price and prompt delivery
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Nov 24, 2023
Verified review
Always have the right gear, competitive prices and good customer care. Have had gear replaced or repaired in the past.
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Answer by Photospecialist.ie
Nov 25, 2023
Thank you so much for this wonderful compliment!
I am happy to read that you are a returning customer. Thank you.
Nov 22, 2023
Verified review
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Nov 21, 2023
Verified review
No response to issue in a eeek
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Answer by Photospecialist.ie
Nov 22, 2023
Thank you for leaving this review.
I am so sorry to read that you haven't had a response.
However I do see that you had contact with my colleague yesterday, so I will answer you question via email.
My apologies.
Nov 20, 2023
Verified review
Competitive prices. Fast delivery. Excellent customer support
As in title nothing less nothing more.
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Nov 20, 2023
Verified review
Package lost, did not refund delivery costs.
Package was to be delivered in 2-3 days, paid 10 euro shipping. They lost the package, they did not refund delivery costs? Did not respond when I asked why they didn't.
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Answer by Photospecialist.ie
Nov 22, 2023
Thank you for leaving this review.
I am so sorry that you didn't recieve this yet, my colleague are experiencing some back up due to black Friday, but I see it has been arranged this morning for you.
My apologies this took so long.
Nov 19, 2023
Verified review
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Answer by Photospecialist.ie
Nov 20, 2023
Thank you for the 5 star rating!
Nov 19, 2023
Verified review
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Nov 16, 2023
Verified review
Best place to purchase your photo gear.
Great prices, great selection, great service.
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Answer by Photospecialist.ie
Nov 16, 2023
Thank you very much for your kind review, untill next time!
Nov 14, 2023
Verified review
Great service, quick delivery.
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Nov 11, 2023
Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Total garbage website. Product was not in stock as listed. Tried to order another product today and the payment software they use keeps rejecting my payment even though my bank has approved it. Total schlock.
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Answer by Photospecialist.ie
Nov 8, 2023
Thank you for taking the time to leave this review.
I am so sorry to hear this. I will send you an email so I can solve this for you.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 1, 2023
Verified review
Great delivery service and excellent product price
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