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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Total garbage website. Product was not in stock as listed. Tried to order another product today and the payment software they use keeps rejecting my payment even though my bank has approved it. Total schlock.
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Answer by Photospecialist.ie
Nov 8, 2023
Thank you for taking the time to leave this review.
I am so sorry to hear this. I will send you an email so I can solve this for you.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 1, 2023
Verified review
Great delivery service and excellent product price
Product arrived quickly. I did experience an issue with the website but customer services were responsive and resolved the issue quickly.
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Oct 26, 2023
Verified review
Great product selection, fantastic support
They have a vast selection of products at very keen prices
They offer great pre sales and after sales support
Items ship relatively quickly
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Oct 23, 2023
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Oct 22, 2023
Verified review
Quick service and great prices
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Oct 18, 2023
Verified review
Fast shipping and best price on the market
Fast shipping, amazing product and great price. Bought a pair of binoculars, the box came a bit damaged but the product is all great, what can I complain about? I bought the binoculars at the best price available on the market. Also, the shop is sending the parcel slip electronically and not printed - small but pleasant thing
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Oct 16, 2023
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Oct 13, 2023
Verified review
Long delivery tines to Ireland
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Answer by Photospecialist.ie
Oct 13, 2023
Thank you for taking the time to leave this review.
I am sorry it takes so long, in your case the item was not in stock and we had to wait for de supplier.
I see that it has been send with DHL.
Oct 12, 2023
Verified review
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Oct 12, 2023
Verified review
Reasonable prices and quick delivery! Happy with purchase!
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Oct 10, 2023
Verified review
Return policy is vague, I bought an incorrect item for my son and the cost to return was half the cost of the item. I could not see the return policy on the website, which meant I had to email my enquiry to get information. I know there is a cost to all businesses, but a little more transparency would be helpful. I am a returning customer as they have a wide choice of super products for photographer/videographers… it’s a shame, otherwise 5 stars would have been my rating
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