Photospecialist.ieReviews

You state that you dispatch same day, and that delivery time is 4 days, yet I ordered a printer on the 11th March, and as of now the 25th March it has not yet even been dispatched, when I asked for an update on the delivery date, I was told that I could change my delivery to be collected at DHL service point, of which there is not one near me! My reply email has not been responded to. very poor customer service and communication.

I was sent a new item that has never worked for my daughters christmas present ,I have emailed them but nothing has been done, it is a scam, I have paid and received a box with a non functional item inside . I would not recommend this site to anyone

Late delivery and basically uncontactable

Completely dishonest website states items marked as in stock will be despatched the same day. What it doesn't say is that only applies to items in the central warehouse. Other items have to be transferred to the warehouse from shops and it can take up to 4 days before despatch. I only found this out when I emailed asking for tracking. I was then told it would despatch next day. Next day I get an email saying "We will check the delivery time with our supplier and keep you informed." So it appears the item is not in stock at all. I tried to raise this using the online chat, but the link doesn't work. Tried calling, and after initially being informed there was a 3 minute wait I got a recorded message saying no agents were available. I've no idea when I'll get my order and can't even get an email response at this stage. Avoid like the plague. I'd give zero stars if I could.

Misleading Selling Practices On multiple occasions ive been tricked into buying extra products from this website. They seem to always leave out details that will lead you to buying something thats already included or that you thought would have already been included.

Sold my data so I got numerous scam emails and texts before delivery

every time I called the support line to find out where my package was I got an answer machine saying there's no support person to take your call. That happened many times (and not over lunch time for instance). Also the chat bot does not work I used email in the end and it took 2 days to get back to say they were looking into it.

Ordered an Eizo CG319X from photo specialist. Price was good, delivery notifications were vague with tracking handover between DHL and An Post unclear and not specific. Mains lead supplied was inappropriate for the region.

This company displays a ".IE" web address denoting the Republic of Ireland, whereas they are actually based in the Netherlands. This is misleading. My order took two weeks to arrive...far longer than the promised 4 - 5 working days. This was exacerbated by an incomplete name and address on the delivery label which meant I had to retrieve my package from the mail parcel holding depot, as it was held up. Furthermore, the delivery tracking facility never updated from the time of the order was processed, leaving me in the dark as to the status and progress of my order.

Very disappointed with the communication. I have sent various emails asking for an update on my shipment as I was sent an email on the 30th of December to say that it has been shipped but there has been no update on when it will actually be delivered so I am very disappointed as it was due to be a present

Incorrect order, missing component, customer support not resolving matter after 1 month. Terribly disappointed by this company.

Says 2 to 4 days delivery and still waiting for it over a week later

Terrible delivery times and communication extremely poor.

No sign of my delivery still.

Just took longer than stated