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certified since: Apr 11, 2018
updated on: Jun 5, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
Jan 20, 2023
Ordered an Eizo CG319X from photo specialist. Price was good, delivery notifications were vague with tracking handover between DHL and An Post unclear and not specific. Mains lead supplied was inappropriate for the region.
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Answer by Photospecialist.ie
Jan 20, 2023
Sorry that the delivery was vague. Hopefully you received your monitor and enjoy using it now!
Verified review
Nov 9, 2022
Shop has an amazing stock of products, however the chosen delivery partners are very slow and your package takes a frustrating amount of time to arrive. I'd like to have the option to pay more for a faster shipping.
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Answer by Photospecialist.ie
Nov 11, 2022
I understand this is a desirable option, our warehouse is located in the Netherlands so this could be tricky. But I will pass it on to management.
Verified review
Jan 11, 2023
This was a repeat purchase from a different seller.
Delivery was disappointing,in terms of tracking and tracing.
DHL’s app not functioning in this jurisdiction apparently.
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Answer by Photospecialist.ie
Jan 12, 2023
What a shame to read that the tracking code from DHL did not work properly. We will definitely look into this, thanks for reporting it.
Verified review
Jan 28, 2023
I can recommend this shop, very good customer service. They have responded wry quick. My order was dispatched a week later after purchase but wasn’t any issue.
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Answer by Photospecialist.ie
Jan 29, 2023
Thanks for recommending us. We appreciate it!
Verified review
Oct 23, 2022
Overall very good. However I did not receive a tracking no with the order initially but it may have been just a simple mistake.
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Answer by Photospecialist.ie
Oct 25, 2022
That's a pity! Normally it will be send out automaticly Happy that everything else went allright.
Verified review
Nov 8, 2022
Photo specialist is a good company to deal with for price, choice and speed delivery.
I would purchase from them again.
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Answer by Photospecialist.ie
Nov 11, 2022
Good to read, we look forward to seeing you again.
Verified review
Dec 17, 2022
Generally they are good on price and range of products, but sometimes don't keep to their delivery dates.
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Answer by Photospecialist.ie
Dec 17, 2022
Thanks for sharing your experience. Unfortunately, it can sometimes happen that a delivery term is not met.
This can be related to an internal delay or an external delay. For example, we are very dependent on the courier service in the delivery process. We have no control over delays that arise with them. However, we have close contact with all our parties and we do our utmost to continuously optimize all processes.
Verified review
Dec 19, 2022
Item arrived in time . Packaging could have been a bit better.
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Answer by Photospecialist.ie
Dec 19, 2022
Thanks for the feedback, we will forward it to our logistics department. Glad it arrived in time!
Verified review
Jan 19, 2023
My order was communicated effectively and delivered timely
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Answer by Photospecialist.ie
Jan 19, 2023
Good to read this. We sure hope you enjoy it!
Verified review
Nov 23, 2022
Very pleased with the quick and efficient service.
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Answer by Photospecialist.ie
Nov 24, 2022
Great that you received it very fast.
Verified review
Jan 24, 2023
Good selection
Quick service
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Answer by Photospecialist.ie
Jan 25, 2023
Thank you!
Verified review
Jan 12, 2023
Item deliver with no issues.
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Answer by Photospecialist.ie
Jan 13, 2023
Super!
Verified review
Dec 26, 2022
Just took longer than stated
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Answer by Photospecialist.ie
Dec 27, 2022
Sorry that it took longer to receive your order. Hopefully everything else is to your liking.
Verified review
Dec 10, 2022
Prompt ans safe delivery
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Answer by Photospecialist.ie
Dec 10, 2022
Thank you very much!
Verified review
May 5, 2023
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Verified review
Jan 30, 2023
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Verified review
Jan 27, 2023
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Verified review
Jan 26, 2023
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Verified review
Jan 24, 2023
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Verified review
Jan 14, 2023
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