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Photospecialist.ie
Reviews

: 496Good

4.39

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Reviews for Photospecialist.ie

496 verified reviews in the last 12 months

496 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Photospecialist.ie customer
Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Photospecialist.ie customer
Nov 25, 2022
 Verified review
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.

Reviews for Photospecialist.ie

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Photospecialist.ie customer
Sep 15, 2023
 Verified review

Second review

I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today. This is a review on customer service which I found very helpful and efficient.
Answer by Photospecialist.ie
Sep 16, 2023
Thank you so much! I am happy to hear that I could help you. If there is anything, please don't hesitate to contact me.
Photospecialist.ie customer
3 days ago
 Verified review

Amazing service!

It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
Answer by Photospecialist.ie
2 days ago
Thanks for your lovely review! Glad we could help you in this way.
Photospecialist.ie customer
Sep 9, 2023
 Verified review

Great Value & Fast Delivery

Great value, fantastic customer service and ultra fast international delivery. Highly recommend it to deal with.
Photospecialist.ie customer
Sep 1, 2023
 Verified review
Good range and stock availability. Free shipping would be nice but you can't have everything.
Answer by Photospecialist.ie
Sep 1, 2023
Thank you so much! We would like that as well, however because we ship from Holland this costs a lot. Maybe we can change that in the future.
Photospecialist.ie customer
Sep 1, 2023
 Verified review
Great service, competitive pricing, excellent product range and prompt safe deliveries..
Photospecialist.ie customer
Sep 15, 2023
 Verified review

Great organisation to deal with

good value for money, accurate descriptions of products and fast efficient delivery
Photospecialist.ie customer
Aug 31, 2023
 Verified review
Very good people to deal with. Delivery spot on.
Photospecialist.ie customer
Sep 14, 2023
 Verified review
Great service and delivery was on time
Photospecialist.ie customer
Sep 13, 2023
 Verified review
Excellent service and quality delivery
Answer by Photospecialist.ie
Sep 13, 2023
Thank you so much!
Photospecialist.ie customer
Sep 9, 2023
 Verified review
Always reliable, always great service.
Answer by Photospecialist.ie
Sep 9, 2023
Thank you so much!
Photospecialist.ie customer
Sep 3, 2023
 Verified review
Great addition to existing sound bar
JW
13 days ago
 Verified review
No complaints, all good
Photospecialist.ie customer
5 days ago
 Verified review
Fast and efficient
Photospecialist.ie customer
Sep 8, 2023
 Verified review
Fast delivery
Photospecialist.ie customer
4 days ago
 Verified review
Photospecialist.ie customer
5 days ago
 Verified review
Photospecialist.ie customer
6 days ago
 Verified review
Photospecialist.ie customer
7 days ago
 Verified review
Photospecialist.ie customer
11 days ago
 Verified review
Photospecialist.ie customer
Sep 12, 2023
 Verified review