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Photospecialist.ieReviews

: 2,500Good

4.05

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certified since: Apr 11, 2018
updated on: Dec 6, 2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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certified since: Apr 11, 2018
updated on: Dec 6, 2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

277 verified reviews in the last 12 months

2,500 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


23 hours ago
Easy to deal with and happy to talk on the phone - a real person! Order was processed and arrived in the time frame they promised. It was an awkward mix of a studio lighting stand and filters for a flash gun but they packaged it up just perfectly. Full marks.
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the most relevant critical review


12 days ago
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie

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 Verified review
23 hours ago
Easy to deal with and happy to talk on the phone - a real person! Order was processed and arrived in the time frame they promised. It was an awkward mix of a studio lighting stand and filters for a flash gun but they packaged it up just perfectly. Full marks.
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Answer by Photospecialist.ie
15 minutes ago
Always happy to help you. Super to read everything was delivered in good state.
 Verified review
5 days ago
Great company, good goods, good prices, fast delivery for Ireland good customer service, I've bought from them several times and I recommend them.
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Answer by Photospecialist.ie
5 days ago
Thank you for buying with us several times, we really appreciate that!
 Verified review
9 days ago
No tracking number was sent out. The item has not arrived. The order was placed ten days ago, I am disappointed with the lack of communication and slow service.
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Answer by Photospecialist.ie
7 days ago
Sorry to read you haven't received any information. In the meantime we've contacted you, because the package has been send, but seems stuck at the courier. We will update you as soon as possible.
 Verified review
9 days ago
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Answer by Photospecialist.ie
7 days ago
Happy to read everything came in fast!
 Verified review
11 days ago
Can't find an easy way to track my order and have heard nothing about it since 2nnd November
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Answer by Photospecialist.ie
10 days ago
We're sorry you can't track your order. Can you please email us at reviews@kamera-express.nl with your order details? Then we will check for you when your order will be delivered.
 Verified review
11 days ago
Good products but a very poor service
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Answer by Photospecialist.ie
10 days ago
Sorry to hear that you are not satisfied with our service. Could you please email us at reviews@kamera-express.nl and explain where things are going wrong? We would really appreciate your feedback.
 Verified review
12 days ago
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Answer by Photospecialist.ie
10 days ago
We are sorry your order was delivered in this way. Of course we will be happy to look into an appropriate solution for you. Can you send us an email to reviews@kamera-express.nl with your order details?
 Verified review
12 days ago
Still to receive my purchase
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Answer by Photospecialist.ie
10 days ago
We're sorry you haven't received your order yet. Could you please email us your order details to reviews@kamera-express.nl, so we can sort this out for you?
 Verified review
12 days ago
Excellent transaction all round. Item arrived exactly on time. Great communication for delivery time.
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Answer by Photospecialist.ie
10 days ago
Glad it was on time. Have fun with it!
 Verified review
12 days ago
Ordered a lens coupled with DHLdelivered from Rotterdam to Southern Irelandin less than 7 days Can't ask for better service than that
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Answer by Photospecialist.ie
10 days ago
Glad it went so quickly! Thanks for sharing your experience with us.
 Verified review
13 days ago
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 Verified review
Nov 23, 2022
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 Verified review
Nov 22, 2022
First class service. Always on time and very accessible to answer questions of queries
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Answer by Photospecialist.ie
12 days ago
Thank you, we do the best we can.
 Verified review
Nov 21, 2022
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 Verified review
Nov 21, 2022
Still waiting on my order and no tracking number provided by them
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Answer by Photospecialist.ie
Nov 22, 2022
We're very sorry to read you haven't received the tracking. We see that it has been delivered yesterday just after you wrote the review.
 Verified review
Nov 19, 2022
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 Verified review
Nov 19, 2022
Came quickly on date specified, well packaged and my items are superb as described on purchase site,,,,, I’m well happy in fact because I ordered Binoculars for Sky viewing, I’m over the MOON! 😆
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Answer by Photospecialist.ie
12 days ago
Enjoy your new binoculars. Haha we see what you did there, nice one!
 Verified review
Nov 19, 2022
Note that I am so disappointed to receive my C-Stand in a small carton with just the C-Stand legs and two coupling components. a totally incomplete package. I have attempted to reach your office for days with several emails with no response. only got a response two days asking what was missing. after responding with pictures of the order, that was the end. Phone numbers not going through. series of emails sent no response. I am totally disappointed as this is a total waste of time and money and it is impacting on my plans. digital packing slip11417207 (#3288774
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Answer by Photospecialist.ie
Nov 22, 2022
We're very sorry about the delay in your order. It seems like only out of two packages had been sent. We've just informed you per mail that we're trying to handle this as soon as possible.
 Verified review
Nov 18, 2022
Excellent customer service via email. And fast delivery. I would only recommend mentioning on the website that the screen does not come with a UK plug.
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Answer by Photospecialist.ie
12 days ago
Sorry that it didn't came with UK plug. Normally when shipping to the UK we send it with the order. If you still need one, please let us know.
 Verified review
Nov 17, 2022
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