Photospecialist.ieReviews:
293 reviews in the last 12 months655 total reviews
Good
TrustmarkValid
Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
Read more
Top negative review
Dec 7, 2023
Verified review
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Read more
Reviews for Photospecialist.ie
Jul 6, 2023
Verified review
Report review
Jul 4, 2023
Verified review
Report review
Jul 3, 2023
Verified review
Very professional and understanding people to deal with. If you do have a query about a product they will listen and normally they will resolve the issue as quick as possible. Price wise they are very competitive. Would definitely shop with them again.
Report review
Answer by Photospecialist.ie
Jul 3, 2023
Thank you so much for taking the time to leave this review.
I am happy to read that we coul help you with your questions and issues. I hope to see you again soon.
Jun 30, 2023
Verified review
Very Happy!!!
Got the product on time and very well packaged.
Report review
Answer by Photospecialist.ie
Jul 1, 2023
Thank you verry much! hope you enjoy the product you bought from us!
Jun 30, 2023
Verified review
Order came very quickly
Report review
Answer by Photospecialist.ie
Jun 30, 2023
Thank you so much.
Jun 29, 2023
Verified review
Excellent service
Report review
Jun 28, 2023
Verified review
Order arrived with EU socket not suitable for Ireland
Report review
Answer by Photospecialist.ie
Jun 30, 2023
Thank you for your review.
I am sorry to read that you didn't recieve the correct plug. This usually is standard in the order.
I will send one your way and send you an email.
My apologies.
Jun 27, 2023
Verified review
Wrong plug supplied - and uncontactable Support.
I deliberately went to what I thought was an Irish based supplier, but was sent a monitor with a European style plug.
I tried to contact the email address on the web-site, but my email was returned as undeliverable. I also tried the chat, but that doesn't work either.
This is crazy - so I would not recommend using this supplier.
Report review
Answer by Photospecialist.ie
Jun 28, 2023
Thank you for taking the time to leave this review.
I am so sorry the plug was not included. I have send it to you.
We are having troubles with our emails and the chats, but we are working hard to get this fixed.
I will send you an email from another emailaddress, so you can reply to that.
Jun 27, 2023
Verified review
great reliable service.
Report review
Jun 27, 2023
Verified review
Competitive value
Anytime I purchase an item it represents competitive value and arrives promptly.
If it is on backorder the delays are minimal.
Report review
Jun 25, 2023
Verified review
Good price and delivered on time
Report review
Jun 23, 2023
Verified review
Report review
Jun 23, 2023
Verified review
Friendly and efficient service.
Report review
Jun 22, 2023
Verified review
Ordered an item and received no confirmation email. Tried to call but line is dead. Tried to email but email address isn't working. Seems very sketchy and address seemed to be autofilled incorrectly by website. Can't contact customer service to help
Report review
Answer by Photospecialist.ie
Jun 23, 2023
Thank you for taking the time to write this review.
My apologies that this has gone wrong. We are having issues with this and we are trying our best to get it solved asap.
I will contact you by email, so I can inform you about your order.
Jun 21, 2023
Verified review
Very efficient service.
Report review
Jun 21, 2023
Verified review
Excellent service.most helpful to me in choosing the right product for my equipment
So that I may achieve the perfect results.just keep providing the same service every time
Report review
Jun 20, 2023
Verified review
Sigma 150-600mm Lens
A really great Company to deal with. I received enormous help from them in getting the 5yr Warranty & the Spring Cashback promotion of €100 from Sigma Europe. I had difficulty (late applications due to illness) trying to register and so on in late July - But in fairness Photospecialist.ie Sorted all issues promptly. I will definitely buy from them again and recommend others to do likewise.
Report review
Answer by Photospecialist.ie
Aug 9, 2023
Thank you for sharing your experience. You are always welcome.
Jun 18, 2023
Verified review
Report review
Jun 16, 2023
Verified review
Trouble free transaction , arrived well wrapped and value fir money
Report review
Answer by Photospecialist.ie
Jun 16, 2023
Thank you so much! I am happy to read everything went smoothly! Enjoy!